Asus X555YI, which I recently did a clean install, had no problems until a few days later. I noticed that when I turned on the device on a weekend, there was no sound and it looked like the first picture, but I couldn't check it because I didn't have time. After that, I worked hard on it. I also reset the device from the recovery tool of Windows, did a clean install again, opened the laptop case and checked the speaker cables, I also installed the updates and drivers. My BIOS version is also up to date, but I couldn't load the BIOS to the previous version, I guess my device doesn't allow it. In the end I thought the problem might be hardware related but after doing a clean install once again it worked fine for a while. Then it broke again on its own. When I try to manually install the drivers, I get the hardware not found error. I've tried updated drivers as well as old drivers, but the result is the same. I'll be happy if you can help me. Thanks.
(Show Disabled Devices) - (Show Unconnected Devices)
(Checking audio device status...)
(connect speaker, headphone or headphone device) - (Sound peripheral doesn't seem to be connected. Check the connection.)
(Additional problems are detecting)
(Troubleshooting completed) - (Troubleshooting was unable to automatically fix all problems found. You can find more information below.)
(Found Issues) - (speaker, headphone, or headphone device is not plugged in - Not Fixed)
(Driver Installation Failed. device could not found for this driver. (Probably trying to say "Audio device" could not found))
Device: Asus X555YI
OS: Windows 10 x64 10.0.19042
Audio Device: Conexant Audio HD
BIOS: American Megatrends Inc. X555YI.703, 16.04.2019