TimmiW

Thanks, i contacted them through that email already, but not getting a response........

Hey guys just wondering, is there someone i could contact to regarding to LTT store? since there isn't a sub forum for it? Being haven't some issue getting updated information regarding to my purchase i made 10 days ago.....

That kinda sad to know lol. But for a 3k+ laptop kinda expected a bit better support lol

I see, oh welll, honestly if it works i am fine, just that small itch when there's no confident that the replacement SSD is not "New"

I see, doesn't that they can flash other informations on there as well? like power on count, hours, total read/writes?

It says serial number on CrystalDiskInfo, but could be like what @Kilrah said they re flashed it, but i am not sure how difficult or necessary that is

oh got it, but would the serial code still be the same in this case? and the power up count, power up hours, total read and write looks awfully close to "the old SSD"

Does this mean they simply just wipe the old SSD and gave it back to me? the serial code is even the same... This is truly disappointing

Hey guys, I recently send my laptop in to service because it was getting an S.M.A.R.T warning at startup and then it stop working. Just got my laptop back 1 day ago and on the report it said (exactly) "SSD REPLACED AND REIMAGED. WTP AND ADT PASSED. BIOS UPDATED." Does this mean they replace me with a new SSD? Because when i check the SSD info using crystaldiskinfo and i got the below: Name: Same as pre-service Firmware: Same as pre-service Serial Number: Same as pre-service Transfer Mode: Same as pre-service Drive Letter: Same as pre-service Total Host Read: Pre-service 1778 GB vs Post-service 1923 GB Total Host Write: Pre-service 2031 GB vs Post-service 2973 GB Power On Count: Pre-service 315 count vs Post-service 334 count Power On Hours: Pre-service 698 hours vs Post-service 767 hours Does not look like a new SSD to me, but just want to make sure. Is this a new SSD or they simply just wipe and gave me the old SSD while wrote of as a new SSD? Also is this even legal to do that?