TheCommentator123

Just for anyone's interest, this is the disks read test rn.

Using a 3rdparty software scan it seems to be showing ever sector as "bad" ??

So I'd already formatted the drive before you posted this comment. Anyways, all seems fine to begin with, the disk appears in the file explorer as normal, but as soon as set the WD software to scan/do anything with the drive the drive becomes unresponsive for example when trying to access from the file explorer the drive shows "E:\ is not available Access is denied" - (the software also seems to be stuck in some infinite scanning loop or something) However, upon unplugging and re-plugging the drive, it becomes responsive again.

I was just doing this and the disk has just suddenly formatted from NTFS to RAW again. What is happening? When I reformat it goes back to NTFS and everything seems fine.

Hi everyone, So I contacted WD and they got me to install their software and it passes their smart test (I presume because it hasn't actually failed yet) Might be a dumb question but should I start saving and deleting lots of random data to try and make the drive fail so I can send it back? ? Thanks Edit: after digging around in their software the current pending sector count cannot be justified for a warranty. The 3 attributes that will result in a RMA are: The raw read error rate, the spin up time and the reallocated sector count. This might mean that my internal drive with 138 reallocated sectors cannot be RMA'd yet due to not reaching WD's required warranty attribute value - sucks.

Used during the day for university work, and used at night for music/dj-ing. That's probably why the value is so high.

The 2.5" is about 4 years old but is a WD black and has a 5 year warranty and therefore I would expect it to last 5 years of realistic use. The removable HDD is 2-3 years old and still has another year of warranty I agree and think I may try, however I have to pay postage to WD and if they don't replace it then I'll have to pay return postage too and sure that's only maybe $30-40 total but I'm a student and I'd rather not part with money unnecessarily. Thanks for everyone's swift replies btw.

Hi, I currently have 2 WD drives one of which I've already packed for an RMA, however I am not sure whether the second is worthy of an RMA as it hasn't yet failed. The first drive was a WD 2.5" 750GB HDD of which the smart test results are shown below (please excuse me not using crystal disk or something but I just used the smart of speedfan and noticed how bad shape the drive was in that I didn't even bother installing crystal disk.) Upon removing the first drive I was clever enough to backup all of my data to my removable HDD, due to my wonderful luck and fortune the disk seemed to go corrupt or something and the file format turned from NTFS to RAW for some reason. I then had the wonderful experience of recovering all my data (which I did, hats of to Recuva) I then downloaded crystal disk and it is showing a caution due to the current pending sector count. Is this a suitably large enough error to RMA this drive to Do I RMA my drives? Disk 1: WD 2.5" 750GB HDD - pic that isn't using crystal disk Disk 2: WD MyPassport 1TB external drive - Crystal disk pic Thanks, TheCommentator123