I have been emailing cablemods back and forth. I have added a cable to my order and they contacted me 2 days after I sent a request to add a cable. The gentlemen was great and refunded me the shipping. I realized a client I'm building for miscalculated the SATA power that was needed and I contacted Joe to add it if it wouldn't hold up the order. He replied the next day and I immediately answered, but it took another whole day for him to respond back. It seems there is a 1 email a day policy. It's hard to get stuff done like that. Is there a number to call? I searched the internet and can't find anything. Email sucks when it's 1 email response per day