Hi all, First off, I tried searching for my exact issue on these forums and didn't come up with anything relevant.
So I have an MSI RX 5700XT Mech OC card. What started happening recently, within the last week, is that when I start a game, say, Call of duty Warzone, After about 1 to 2 mins into the game, the computer will shut off. Like immediately!
Just absolutely shut down like the power was cut
It is driving me nuts now as I cannot game with this card.
Here are my specs:
Motherboard - Gigabyte x570 Aorus Pro Wifi
CPU - AMD Ryzen 3800x
RAM - 16GB (2x8GB) G.Skil Ripjaws F4-3600C16D-16GVKC (XMP profile enabled)
Storage - WD Black 1TB Nvme SSD
Power Supply - Corsair RM850x power supply
GPU - MSI RX 5700XT Mech OC
Here is what I have done for troubleshooting so far.
1, borrowed a RTX 2070 from a friend - games run fine, no crashes
2, tried different driver versions on the AMD card. crashes still happen.
3, reinstalled windows clean on SATA SSD and ran the game, crashes still happen
4, tried a different power supply, crashes still happen.
5, tried undervolting and/or downclocking the card, crashes still happen
The card temps seem normal (mid 60s) while I am gaming so I don't think it is overheating.
The card was functioning fine right up to the point when it didn't. No abuse, no overheating, nothing...
Obviously trouble shooting step number 1 is the best solution.. however, he was nice enough to lend it to me.. keeping it was out of the question! lol (I wish!)
I know this all points to an issue with the card itself but I refuse to believe that. The card has been treated with care and respect.
Also, when I search this problem online, SO MANY people are complaining of the same issue. However I have not had any luck finding a solution.
I doubt the card is defective.