Marcio Pires

Hi Guys, The problem was the motherboard, My new gig arrived, all the tensions(12v,5v,3v) is Ok. Thank you all.

Hi everyone, Today the last item of my gig arrived, I already installed and I'm loving! is a ryzen 3600 + MSI x470 gaming plus + 2x8gb corsair dominator rgb cl15. Thanks everybody for the support!

Hello! Today my new gig arrived, the problem was the motherboard. thanks everyone for the support

That's terrible, I traumatized with bsod's right now

I will make an upgrade next month, will buy mobo, cpu and ram. I want to make sure that the problem isn't something else. About testing another mobo, when my mobo was refurbishing a friend of mine lent me his extra mobo, I used without a problem.

Nice! Thanks for the help!

My Pc is presenting 3~8 BSOD's a day. I have changed my PSU(evga 750 bg) that has 1.3 years old for the Corsair HX850 about 3 months ago. I've also changed my memory for new one(less than 2 months), one of my HD it's not working anymore, I only have a SSD now(for about less than 1 year). Even before this changes the PC still "bsoding". My actual build is: CPU - i7 4790kGraphicCard - GTX 970Memory - 16GB DDR3MOBO - Asus Sabertooth Mark IPowerSuply - HX850Storage - SSD kingstom 480gbOS - Windows 10 My mobo was recently refurbished and after that the BSOD already happens but less frequently, about 0~1 per day. I have format the PC at least 2 times per week after the repairs because sometimes after the BSOD I'm unable to enter the OS. Have tried different versions of w10 and w7 also. I have a link to the dump files https://www.4shared.com/rar/6liMbXAtgm/BSOD.html I also have a diagnostic from "Who Crashed": System Information (local) Computer name: DESKTOP-LRU2IA5 Windows version: Windows 10 , 10.0, build: 18362 Windows dir: C:\Windows Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., SABERTOOTH Z97 MARK 1 CPU: GenuineIntel Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz Intel586, level: 6 8 logical processors, active mask: 255 RAM: 17117532160 bytes total Crash Dump Analysis Crash dump directory: C:\Windows\Minidump Crash dumps are enabled on your computer. On Tue 10/09/2019 22:12:49 GMT your computer crashed crash dump file: C:\Windows\Minidump\091019-5515-01.dmp This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) Bugcheck code: 0x124 (0x0, 0xFFFFE58DCED68028, 0xBE000000, 0x800400) Error: WHEA_UNCORRECTABLE_ERROR Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might also be caused because of overheating (thermal issue). The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Tue 10/09/2019 20:22:51 GMT your computer crashed crash dump file: C:\Windows\Minidump\091019-4437-01.dmp This was probably caused by the following module: Unknown () Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0) Error: CUSTOM_ERROR A third party driver was identified as the probable root cause of this system error. Google query: CUSTOM_ERROR On Tue 10/09/2019 20:21:39 GMT your computer crashed crash dump file: C:\Windows\memory.dmp This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0xD8) Bugcheck code: 0x124 (0x0, 0xFFFFC50DF577B028, 0xBE000000, 0x800400) Error: WHEA_UNCORRECTABLE_ERROR file path: C:\Windows\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might also be caused because of overheating (thermal issue). The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. On Mon 09/09/2019 20:24:35 GMT your computer crashed crash dump file: C:\Windows\Minidump\090919-11328-01.dmp This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0xD8) Bugcheck code: 0x124 (0x0, 0xFFFF8405ED97B028, 0xBE000000, 0x800400) Error: WHEA_UNCORRECTABLE_ERROR file path: C:\Windows\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might also be caused because of overheating (thermal issue). The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. On Mon 09/09/2019 20:24:26 GMT your computer crashed crash dump file: C:\Windows\Minidump\090919-5765-01.dmp This was probably caused by the following module: Unknown () Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0) Error: CUSTOM_ERROR A third party driver was identified as the probable root cause of this system error. Google query: CUSTOM_ERROR On Mon 09/09/2019 15:29:44 GMT your computer crashed crash dump file: C:\Windows\Minidump\090919-5875-01.dmp This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0xD8) Bugcheck code: 0x124 (0x0, 0xFFFF96053096B028, 0xBE000000, 0x800400) Error: WHEA_UNCORRECTABLE_ERROR file path: C:\Windows\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might also be caused because of overheating (thermal issue). The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. Someone have an Idea? Thanks

I have an oportunity to buy the GIGABYTE X470 AORUS ULTRA GAMING next month instead of the MSI X470. It's a better choice?

Do you know how to get more informations about bsod dump files?

I will leave a link to the files too https://www.4shared.com/rar/6liMbXAtgm/BSOD.html

1 - MSI B450M PRO-VDH 2 - GIGABYTE B450 AORUS ELITE 3 - MSI B450M BAZOOKA 4 - ASUS TUF B450-PLUS GAMING 5 - GIGABYTE B450M DS3H 6 - MSI X470 GAMING PLUS 7 - Asus TUF X470-Plus Gaming

So, which options is better other than TomaHawk(its out of the stock)?

I see, will take more time for PCIe4 worth buy

Nice! In the combo, the Asus B450M-PRO comes already updated, so I probably Will go with that.

TomaHawk is out of the stock here... I'm from brazil, the prices here is absurd and it's not a good time to import from USA right now. The combo motherboard is the ASUS TUF B450M-PRO, it's a junk mobo? Click Here to see the combo About the memory, I found this one in a good price Corsair Vengeance LPX, 16GB (2x8GB), 3000MHz, DDR4, CL16. It's good? With a little bit more I can pick this one Corsair Vengeance RGB Pro, 16GB (2x8GB), 3000MHz, DDR4, CL15

I installed WhoCrashed to see the report, it points to a hardware failure but it doesn't specifies which hardware, see the Report below: System Information (local) Computer name: DESKTOP-LRU2IA5 Windows version: Windows 10 , 10.0, build: 18362 Windows dir: C:\Windows Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., SABERTOOTH Z97 MARK 1 CPU: GenuineIntel Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz Intel586, level: 6 8 logical processors, active mask: 255 RAM: 17117532160 bytes total Crash Dump Analysis Crash dump directory: C:\Windows\Minidump Crash dumps are enabled on your computer. On Tue 10/09/2019 22:12:49 GMT your computer crashed crash dump file: C:\Windows\Minidump\091019-5515-01.dmp This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) Bugcheck code: 0x124 (0x0, 0xFFFFE58DCED68028, 0xBE000000, 0x800400) Error: WHEA_UNCORRECTABLE_ERROR Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might also be caused because of overheating (thermal issue). The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Tue 10/09/2019 20:22:51 GMT your computer crashed crash dump file: C:\Windows\Minidump\091019-4437-01.dmp This was probably caused by the following module: Unknown () Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0) Error: CUSTOM_ERROR A third party driver was identified as the probable root cause of this system error. Google query: CUSTOM_ERROR On Tue 10/09/2019 20:21:39 GMT your computer crashed crash dump file: C:\Windows\memory.dmp This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0xD8) Bugcheck code: 0x124 (0x0, 0xFFFFC50DF577B028, 0xBE000000, 0x800400) Error: WHEA_UNCORRECTABLE_ERROR file path: C:\Windows\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might also be caused because of overheating (thermal issue). The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. On Mon 09/09/2019 20:24:35 GMT your computer crashed crash dump file: C:\Windows\Minidump\090919-11328-01.dmp This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0xD8) Bugcheck code: 0x124 (0x0, 0xFFFF8405ED97B028, 0xBE000000, 0x800400) Error: WHEA_UNCORRECTABLE_ERROR file path: C:\Windows\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might also be caused because of overheating (thermal issue). The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. On Mon 09/09/2019 20:24:26 GMT your computer crashed crash dump file: C:\Windows\Minidump\090919-5765-01.dmp This was probably caused by the following module: Unknown () Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0) Error: CUSTOM_ERROR A third party driver was identified as the probable root cause of this system error. Google query: CUSTOM_ERROR On Mon 09/09/2019 15:29:44 GMT your computer crashed crash dump file: C:\Windows\Minidump\090919-5875-01.dmp This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0xD8) Bugcheck code: 0x124 (0x0, 0xFFFF96053096B028, 0xBE000000, 0x800400) Error: WHEA_UNCORRECTABLE_ERROR file path: C:\Windows\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might also be caused because of overheating (thermal issue). The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. Anyone has an Idea?

Hi Guys This is my actual gear: CPU - i7 4790kGraphicCard - GTX 970Memory - 16GB DDR3MOBO - Asus Sabertooth Mark IPowerSuply - Corsair HX850Storage 1 - SSD kingstom 480gbOS - Windows 10 I'm want to make an upgrade in this black friday and I will buy Motherboard, Cpu and memory. Don't want to spend money on unecessary things(Low budget) and for the first time I will try a AMD CPU. I use the PC for Gaming and Content creation, things like a blender or C4D rendering, some after effects, premiere and photoshop, but most of the time is gaming and coding. I really wanted a "future proof" mobo, one with a x570 chipset, capable of dealing with future inovations, but I believe that will not be possible on a low budget, besides, the reviews I saw about this chipset got me confused, Some say that the features of a x570 is "unecessary" even for a future and the entry models doesn't worth the price since will not change things too much right now and the components for the x570 entry models doesn't have a good quality. Others say that woth investing a little bit more to get a x570, anyway. So, based in my budget and the prices and options avaliable in the online stores here in brazil, my options are: 1---- (This is a mobo+cpu combo offer) ASUS TUF B450-PLUS GAMING RYZEN 5 3600 2---- (This is a mobo+cpu combo offer) ASUS TUF B450M-PLUS GAMING RYZEN 5 3600 3---- (This is a mobo+cpu combo offer) ASUS TUF B450M-PLUS GAMING RYZEN 5 3700x 4---- GIGABYTE B450 AORUS PRO --or-- ASUS TUF B450M-PRO GAMING RYZEN 5 3600 --or-- RYZEN 5 3700x 5---- GIGABYTE X570 GAMING X RYZEN 5 3600 What you guys recommend me? Which memory is more suited for the options above? If you have suggestions of other gear in the same price range will be nice. Thanks for the Patience

I will buy the most important parts of PC: motherboard, memory and cpu. I will wait until blackfriday to get better deals, until then will hope the PC doesn't fry

I will find another build to test the PSU. The 12v rail is ocilating and the crash happens the most when the voltage reaches 14 or more, the CPU Cooler start to make a very loud noise and the temperature rises.

Only Mouse, keyboard and Headset.

Hello Guys,There's my gear:CPU - i7 4790kGraphicCard - GTX 970Memory - 10GB DDR3MOBO - Asus Sabertooth Mark IPowerSuply - EVGA 750 BQStorage 1 - SSD kingstom 480gbStorage 2 - WD VelociRaptor 480GBOS - Windows 10The Problem---------------------------Has been a while my computer started presenting weird behaviors. The first was a BSOD once in 1 or 2 weeks and then a "power surge" message that appeared once in a while in the first screen right after the PC was turned on, in the bios the 5v tension was higher, about 6.2v.About 3 months ago my computer didn't started, the MOBO was no longer functioning. A friend of mine lent me his extra mobo and I used it with my gear with no problem(about 2 weeks), meanwhile I took my mobo to be restored.When I got my mobo back and installed in my gear, the real nightmare started...My PC Constantly shows BSOD, most of the time, the temperature of the CPU goes really high before the BSOD but sometimes don't. The CPU temperature idling goes to 70ºc and after a while normalizes(about 45ºc).So I reached the engineers that restored my mobo and told them the problem, they said to take the whole PC to them (not just the mobo) and so I did it. When they finally diagnosed, they said the problem was the power supply.Was a relative new power supply, had just turned 1 year and 1 month that same day. I couldn't wait to send my power supply to US(for the warranty), would take too much time, so I bought a new one, a CORSAIR HX850, and they installed and tested for days. They tested each componet in different setups, other PSU in my setup too, they did stress test.When I got my gear back, after a few hour using the PC guess what... BSOD again. Until the end of the same day that I got my gear back, I couldn't even get in OS, the BSOD apeared right after I chose the user, when the windows start loading. So I formated, the WD VelociRaptor was no longer working, just the SSD, and this time the 12v tensions is never at 12v, when it's low reaches 13v, when is high reaches 15.5v, this happens with the new PSU.After formating, the problem changed a little bit, the BSOD happened 1 or 2 times a day, and after 2 or 3 days the "master BSOD" happen, that BSOD where I can't even enter the OS and when it happens, the only solution is restore the windows to a previously state(not always work but most of the time it does) or formating.Some people adviced me to run with just one stick of memory and test one by one, But I bought brand new memory, but the problem persists, I tried the one stick thing too.I Work at home, it's a home office job. I can't stop and I don't have a backup gear. Right now the problem is more constant more bsod's and more formating.I'm thinking in buy a new Mobo/processor/memory, a ryzen 5 3600x maybe. But I'm afraid that the problem will persist and right now it's not the best moment for me to spend this money.So... What is you guys thoughts? Do I need an exorcist?Thanks for the patience