I recently purchased a DELL XPS 15 7590 with the OLED 4K panel (16GB ram, 9750h CPU, GTX 1650)
With it's premium branding and price to match I was hoping for excellent results from the OLED panel, but while looking at the dark grey interface of Adobe Premiere Pro while loading a project I noticed an un-eveness to the screen brightness.
To test Laptop1, I set the desktop background to a solid color of very dark grey and sure enough the screen was not even. I contacted Dell and they agreed to replace the laptop. I made it clear that this was a very subtle issue and they should probably check the replacement laptop with a human before shipping and I got vague confirmation that this might happen.
Laptop2 arrived and frustratingly it also had an issue of uneven brightness (although admittedly no as obvious as the previous model). After nearly an hour on the phone, Dell finally agreed to accept Laptop2 back for a full refund.
So... Am I being too fussy? I know screens can vary, and I would have happily accepted this quality years ago or on cheaper machines today, However with the XPS line, I can't help but feel when paying for a premium laptop, and especially when paying a considerable premium for an OLED screen upgrade, that there really should be far fewer compromises when it comes to quality on a laptop with a list price of over $2000.
What do you guys think?