On last couple days, My internet acting weird. When I play games like Destiny 2 and The Division 2, the ping spikes to 500 even 2000+. When I download something it shows NO symptoms or problems on it. I traceroute and ping some websites, there are no problems at all. I have 25 - 36 ms ping and traceroute shows the same result. But, when I try to download and do the ping test cmd prompt on the same time. The ping spikes into 200+, 500+ and sometimes RTOs. And this appear too when I play a game and do the ping test.
I tried to switch DNS from default ISP to 1.1.1.1, but shows no impact. I tried to use VPN, it's even more worse than before. finally I contacted my ISP for solving this problem. But I'm still curious about it, because I face this problem a month ago. The ISP rep says that he gonna change/move my channel. I assume they change my assigned public IP from the ISP, because when I check my IP on https://whatismyipaddress.com/ it's not the same as before when I have the internet issue. And right now, after I upgrade my data plan from that ISP, my IP switch back to the broken one. My question is why this happened? and is there any chance if an IP address having ping issue?
PS : I'm new in this forum, and my english is not that great
@Falcon1986 @Fishscene I believe if the ISP using fiber cable for internet. I use wifi for my PC, I try to plug in to the AP (combo unit wifi and router) and it show the same problem. Currently use 40mbps data plan (its kinda expensive in here, because they bundle it up with TV cable and won't let us buy the internet service only). I reach the customer service again today, and she said that they have some network issue (not only me who facing this problem). But finally right now, I have a pretty good ping( it still spiking to 200+ but my games more playable now than yesterday). I hope they fix this soon enough. I pretty sure if they use shared channels for my residential. I know it much cheaper for them to do this. But I can't do much and I don't have any choices for home ISP. Currently, there are only 2 ISP that allowed to enter my residential thank you for helping me out guys. I'm looking forward to be the part of LTT forum member.