Hi
I was hoping someone can help me with this problem.
In summary it is an Audio and Video bug where the screen freezes for a split second every few seconds even when on the desktop and dragging windows around. When in games it does this also and the audio freezes at the same time.
The story behind the machine is, This is my friends PC,
A can of coke (Half Full) was knocked off a desk and believe it or not it landed upside down on the top intake vent of the pc. (i know not a great start haha)
The liquid went onto the GPU backplate and a small amount splashed onto the ram (only heatsinks) and some dripped onto the PSU. Note that the PSU is oriented fan facing down and therefore this was simply wiped off with a cloth.
I have been told that my friend shut the system down straight away as the screen went black (GPU died).
Note if this was my pc I would of bought all new parts however this was not possible at the time. I offered to fix it by replacing any component which got wet.
I replaced the Motherboard (for the same model), I replaced the Ram as this needed upgrading anyway. I also replaced the GPU too for a 2060. (Upgrade from a 1060)
I did not replace the CPU as the CPU socket was not splashed atall and based on where the liquid entered the case it missed the intel CPU cooler and the motherboard all together and only hit the GPU with light splashing on the motherboard.
After I replaced the parts I put it back together and reinstalled windows and ensured all drivers were updated.
Since the rebuild he has had a random issue where the audio and video freezes for a split second every few seconds. When in game (MW) it is like the FPS is dropping for a fraction of a second but the FPS counter doesn’t see this. It is almost like the video and audio are skipping frames.
I have tried the following with no luck:
1) Updating drivers
I have tried updating all the motherboard drivers (Lan, Audio, Chipset, BIOS, Utilities)
I have also updated other device drivers such as SSD drivers and HDD drivers, Nvidia GPU drivers etc
2) See what processes are running in background incase something is eating up CPU load.
There is never anything using the cpu or gpu which would cause insufficient capacity to be allocated to the current workload.
3) CPU/GPU Temps.. Throttling?
I thought potentially the CPU could be fried however I assume that if a CPU is broken as a result of water damage ( potential short circuit in this case) that it would just not work or boot atall. Given that everything else works fine I do not think the CPU is the issue. Furthermore CPU and GPU temps remain low at 50/60 degrees and the stutter still happens.
4) Full wipe and reinstall windows 10
I tried this yesterday and we booted it up and immediately when opening the file browser window and dragging it around you can notice the stutter.
Note the Audio stutter happens whether we use Aux Headphones into the back of the motherboard or audio from the monitor itself through HDMI and therefore its not all isolated to the GPU if that makes sense.
I have also ensured that the replacement ram is on the relevant compatibility list on the motherboards website and have run memtest multiple times with not a single error being detected.
Full specs:
I5 7400
RTX 2060 (Previously a 1060)
Asus H110m-k
Corsair 8GB x 2 sticks @ 3000Mhz (Previously 8GB)
500W Corsair power supply
Please could someone help me troubleshoot this issue as I have fully run out of ideas and my friend is about to give up on PC Gaming as a result of this. Any help would be greatly appreciated as this is beginning to stress me out as i feel that i have explored almost every option now.
I did think could it be hardware but surely if a component was defective it just would not work atall?
Thanks in advance!