So a few months ago we switched over to bell, and we've been having a serious issue with our main receiver.
Specifically, on live and recorded tv, it will freeze or go pixelated intermittently, sometimes worse then others, it'll go fine for hours without issue, sometimes it'll be near constant and unwatchable.
Sounds like a connection issue?
But here's the thing, those same recordings if watched on the upstairs receiver or one of our tablets (a feature to stream recordings from the main receiver) they don't have any issue.
Additionally the little preview on the guide continues to work fine when on the same channel, though switching channels back and forth doesn't do anything.
I've tried directly hooking it up to the modem via ethernet but it didn't help.
The bell people have replaced the receiver and modem twice so far to no avail.
Watching stuff from Crave or netflix don't have any issues either.
Done networking tests and theres no internet slowdown during these.
And the receiver itself doesn't freeze, menus still work etc.
I'm out of ideas here, does anyone have any clues or have experienced this themselves?
Thanks in advance.
