rezplog

ping is 10 ms, download speed is 660mbps, upload is 640mbps i am now 99% sure it is a software issue, and something localized within the origin client. i just played overwatch for an hour on ultra and averaged 90-100fps at all times, the lowest hitting 79 at the absolute heaviest battle at the end of a payload game. the GPU usage never dipped below 97% the entire time. the fact that battlefield 1 and battlefront 2 are dipping in GPU usage and having fps issues while other games are not i think clearly indicates a software problem. now i just need to find out why these origin games are not running as well as they used to.

so im actually starting to think its a software issue, given that other games (battlefield 4, fortnite, PUBG) are running fine. im actually starting to think battlefield 5 is running the way its supposed to since i got the same benchmark as this person who has the same exact specs on the same map he's running. there is one map, twisted steel, that gives me 75fps in a certain area which is under my average 80-85fps range which freaked me out but i'm starting to think its just a rare part of the map that my PC can't handle as well. also, the battle royale mode of battlefield 5 has absolutely no fps issues. high GPU usage at all times and no fps dips on high settings. what is beginning to stump me is why battlefield 1 and battlefront 2 are getting noticeably less fps than usual. i'm inclined to believe it's a hardware issue due to the GPU usages falling in those games causing fps lag, but that doesn't explain why other games on my PC are running fine. i searched the forums for a possible update that might be giving users similar issues but it appears i am the only one with these problems. for now, though, i'm going to assume it's a software issue.

with all due respect there are several reasons why i will have to refute you on this. for one, my PC was running completely fine for the past 6-7 months and my fps problems are a recent issue. it doesn't make sense that it was working fine before and that it suddenly decreased in quality. i also have had some ram issues in the past (had them in the wrong slots) which were causing fps issues regardless of what graphic setting i was on. the problem now is that the fps improves when i lower my graphics settings despite being able to run it at higher settings in the past without an issue. this would also point to my problem being GPU related. also, MSI afterburner does not show any signs of faulty RAM or CPU related issues. the CPU usages are not near 100%, while the GPU usage fluctuates randomly while the fps drops. seems very strongly correlated to the GPU also, the RAM fluctuates between 7800-8400 roughly my problem is that as stated, none of this was happening before. i have not touched or moved my PC or did anything to cause a hardware issue, and yet it appears to be one.

specs: GPU: 4GB R9 FuryX CPU: i7 4790K (water cooled) RAM: 16GB DDR3 so i noticed over the past month that in some modern AAA titles (battlefield 1, battlefield v, battlefront 2) my average FPS has been more or less the same, but the lowest fps ranges have been about 15-20fps lower than usual. for example on battlefield 1 with all ultra settings, i used to get an average of about 90-100fps with lowest recorded dips at around 79-80fps in really demanding areas. now, on the same settings, my fps will dip into the 70's or even 60's in heavy areas or even intermediately demanding areas. the same issue is happening in battlefront 2 and battlefield v, the same graphics settings i was running on smoothly is now getting a noticeable fps loss of about 15-20fps lower than usual. GTA V runs normally sometimes but other times at the exact same parts of the map, will run at 15-20fps lower than usual. i have determined it to be a GPU issue for the following reasons. using MSI afterburner: all CPU core temps do not go above 55C CPU usages are normal and not hitting 100% despite FPS drops GPU usage will seemingly randomly drop from 99-100% to anywhere between 50-80% and as low as 20% once during bf1 fps drops seem to happen around when GPU usage will drop. i noticed the steeper the GPU usage drops, the more the fps will drop. the rate at which the GPU drops also seem to drop the fps (even if the usage drop is not that high) when lowering the graphics settings in-game, the fps drops are less severe than on higher settings RAM is constant and properly being used (about 7500 of 8000mb at all times) please do not recommend the following, as i have already tried these: update graphics driver or reinstall them with DDU change power plan update BIOS factory reset windows 10 dust out internals with compressed air windows updates sfc/scannow or dism/online/cleanup-etc on cmd prompt defrag HD PLEASE NOTE: using several benchmarking software (userbenchmark, passmark, 3dmark) all hardware appears to be running fine. if i have to guess, maybe something small fell in the GPU or something is loose in the PC. i have heard that it could be power supply issues but the performance has been the same with both my 5 outlet power strip and the outlet in the wall. my PC USED to run these games completely fine until about a month ago. the problems are not drastic as i said, its just the absolute lows of the fps are about 15-20fps lower than usual.

so in case anyone was wondering i finally found the fix, and it was the most obscure thing i could imagine. entering "dism /online /cleanup-image /restorehealth" into command prompt somehow fixed the issue, permanently. i can't imagine how that it's even possible because i factory reset the PC and upgraded my BIOS but somehow it worked. been getting my normal fps again with absolutely no issues. out of curiosity though, if anyone knows exactly why that command line fixed something that a factory reset couldn't, i'd love to hear it.

this is why this problem is so puzzling to me. i have done absolutely nothing both software or physical (hardware) wise in between. even if it was a software issue, it would have been fixed during the factory reset, but i never download any suspicious programs and i always run malwarebytes to be safe. as far as possible hardware damage, i have not touched, transported, or modified the pc in any way (apart from dusting the PC after fps was already low). it has sat in the same spot since january. very strange.

yep that is exactly what i meant. before when i looked at the same busy area on a particular map it would dip into 80's maaaybe 78-79 tops. now it dips into the low 60's and even 50's.

i just noticed the RAM on userbenchmark tested "good" and not great like everything else. maybe that has something to do with it? https://www.userbenchmark.com/UserRun/16202407 especially considering the fps drops occur when looking at busy areas in game.

the problem is i have a major budget crunch right now (i'm a college student) and i can't afford a new card. is there any other method you suggest to rule out OS, mobo, cpu, and ram?

Thank you for the quick response. Vsync has always been off. I did DDU twice and both times have been in safe mode. I will try what you suggest next. Also I did some more experimenting. After a fresh boot, I launched GTA and the fps was completely normal and smooth. I then launched battlefront 2 in high settings (since the last time i switched them to ultra the fps bugged out) and i was getting 90-100fps with absolutely no dips, which was fantastic. then after some playing i launched battlefield 1 on my defaulted ultra settings and things started bugging again. i was hitting 50-60fps in busy areas (when i usually get no less than 80). i tried lowering the settings to high and the fps improved a bit but still seemed choppy and abnormally lower than usual, then i turned the settings to medium, relatively same result, then low, which was better (but ridiculous when you consider it. i used to get constant 80+ on all ultra). then i quit bf1 and launched GTA again and the fps sure enough was horrible, around 50-60 in somewhat busy areas. one thing i noticed is that the fps does not decrease overtime during the session of a game. if i launch a game, then the fps will be the same for as long as i play that game, whether good or bad fps. when i close out of one game and launch another, however, the next game appears to have fps issues, but ONLY when the previously opened game had fps issues (e.g. GTA --> battlefront 2 was fine because both games were smooth, but then bf1 had fps issues which then caused GTA to have fps issues upon launching it again) my system appears to have built a sudden intolerance to the ultra setting of both bf1 and battlefront, as fps issues immediately arise (and continue to prevail in other games until shutting the PC down) when played in ultra graphics. this is odd because A.) my PC was running all of these games in ultra with no issues a week prior and B.) battlefront was running at 100fps on high, which should not cause such drastic problems upon turning up the settings to ultra.

please read all details as i am fairly experienced and have likely already tried a run-of-the-mill troubleshooting suggestion that you may have off the top of your head. specs: R9 Fury X, water cooled i7-4790K CPU, 16GB DDR3 RAM, 144hz ASUS monitor. i have benchmarked this PC to hell and back and i know that in battlefield 1 on ultra, my fps never dips below the high 70's - low 80's at it's absolute worst. same exact benchmark with star wars battlefront 2. in battlefield v, the fps never dips below these same numbers on high settings. about a week ago i noticed some subtle issues with my gaming pc. battlefield v, battlefield 1, and star wars battlefront 2 were running dipping 15-20fps lower than usual, and sometimes in graphically busy areas, the fps seemed much lower than what was displayed on the counter (70-80 fps felt more like 40fps). i tried benchmarking GTA V to see if this was happening outside of origin games, and it was. GTA also felt choppier and was hitting 15-20 fps lower than usual in demanding areas. i have tried every possible software and hardware related fix, EVER. i have: rolled back AMD drivers to previous versions reinstalled graphics drivers with DDU formatted D drive where games were installed factory reset the entire PC updated mobo BIOS to the latest version air dusted all PC internals (got a lot of dust out, too) overclocked CPU by 15% made sure power settings were set to high performance here's a few strange things i noticed after some experimenting. the fps drops come and go. there have been 3 different times now where i thought i had finally fixed the issue. then the next day or a few hours later, the fps drops would return again. i tested my hardware on userbenchmark and all hardware scored a 90% or above. both CPU and GPU temps reported via MSI afterburner are excellent. GTA V runs fine after a fresh bootup. however, once BF1, BFV, or battlefront starts having fps issues, GTA also has fps loss upon trying the game afterwards. after shutting down the PC for about 10 minutes, GTA appears to run fine again. however, restarting the computer or shutting down and turning it back on again too quickly does not get rid of fps issues. i thought that the fps might be getting worse overtime during each gaming session, but that does not appear to be the case. after leaving GTA on for an hour after a fresh bootup, i came back to still find no fps issues. battlefront was also running butter smooth today, barely dipping below 100fps in a huge map on all high settings. however, upon turning the settings to ultra (my usual setting), the game freaked out and started hitting 50-60fps. this caused GTA's fps to decrease upon launching it after battlefront, and the problems would not reside until i shut the PC down for 10 minutes. i want to say it's a hardware issue but that wouldn't make sense. if hardware was damaged, the games would be performing terribly or not performing at all, instead of underperforming by 15-20fps like mine is. also, it shouldn't be performing fine sometimes and sometimes not, as i've described above. technology should be binary: it either works or it doesn't. however, i don't see how it could possibly be a software issue either, as i've rolled back and reinstalled graphics drivers before nuking the entire PC with a full factory reset (and even updated BIOS) which should solve any software conflicts. if it was an optimization issue specifically with the origin games, then why would it be causing fps loss in GTA, a steam game? i'm completely stumped. i've solved countless performance issues in the past but i actually don't see how this is even possible.