I want to stress that we mostly take into account the results from MHDD. If there are many slow sectors or uncorrectable errors, we won't sell the drive. But some times when MHDD doesn't find any errors, Sentinel will show a lower than 100% health status and find some bad sectors. I don't know what Sentinel means by "bad sectors" whether if it's slow sectors, uncorrectables or some other errors, but if MHDD is OK and Sentinel isn't, we will reset the SMART and sell the hard drive.
However, I am really annoyed that often times my boss or anyone else from the company will tell me that a customer complained about a hard drive with "bad sectors". I don't know what these customers mean by "bad sectors", what program they used to test it or if the computer was dropped or hit during transportation, but they always act and make it like I don't do my job right and there's not much that I can do to prove that I've tested those hard drives and they are compliant with the company's understanding of a good hard drive.