This has been happening for a few days now and I'm at a bit of a loss about what the problem is exactly. It seems to have started as soon as I built this PC a couple of months back, but I'm not sure exactly what specific element has screwed things up for me and due to the nature of it, I have left it alone because I don't want any down time on my PC.
If I leave Windows 10 alone for more than a few minutes, it freezes. This happens on a nearly consistent basis, either right before it goes back to sleep or as soon as I wake it up. It's frozen hard and requires a hard reset. Ctrl alt del doesn't work, alt tab doesn't work, nothing but the power button or the reset button on the case has any affect.
There is no error message, there is no spinning wheel mouse icon, the mouse pointer doesn't move. It's just frozen and no input does anything. The screen just has a still image of whatever was displaying when it happened and audio is also dead, no system sounds or anything.
It also doesn't matter if something is running. If I'm running any program, it still happens. As long as I'm not actively inputting something with an input device such as the keyboard, mouse, or a gamepad it locks up. If I'm watching a video and get up to go get a shower it's locked up when I get back, it doesn't matter if I pause whatever it is or leave it running.
If I'm doing something, typing, playing a game, or whatever, it will run for hours uninterrupted. No problems whatsoever.
It's like the PC is trying to go to sleep or go into an idle or power saving mode from a lack of input and is crashing hard as a result. I turned off the disk power saving settings in the power management, extended the time to sleep and it still happens.
I'm running Windows 10 x64 on a Ryzen 5 2600, 20gb of DDR4 @3000Mhz (Could it be that XMP or my unusual RAM config is causing this issue?) and a GTX1060, my boot drive is a corsair MP510 NVMe M.2 and I have another storage HDD which is just an old 2.5 5400rpm drive, everything is running at stock speeds and I've never OC'ed any of the parts, the temperatures are all very reasonable.
I have yes to completely disable the sleep settings because I'd like to find a solution first. I've double checked and everything is still set the way it should be.
I've turned off Link State Power Management in all power settings. Another thing I just did was raising the minimum processor sate from 5 to 10%. I will report back and see if these fix the issue but I'd like to have those back to normal eventually.
I've run the windows memory diagnostic without any issues. sfc /scannow reports no integrity violations. I've already disabled all screensavers, I have just re enabled them to see if they stop the issue, there are no scheduled tasks or updates screwing with anything. All my drivers and BIOS are up to date, caches have been cleared, and everything runs fine as long as I'm there and active. The usual suite of common updating software such as adobe and virus definitions are also up to date, so that isn't it either.
I've scanned for viruses, malware, and adware. My system is clean.
There are no error messages popping up at all. No BSOD or indication of any problems outside of the freezing itself. It just locks up suddenly and once it does no input does anything but a reset using the tower's power buttons.
I've got no clue how to make it stop at this point. Any ideas about a proper way to diagnose this issue? Thank you very much.
EDIT: Manually sending the PC to sleep and it would not wake up. this new symptom It can be randomly triggered by sending the computer to sleep, the monitor will go off and the fans and the lights on my case will remain on, the computer will not resume sleep from this state, hybrid sleep is disabled and this is happening regardless. I have now disabled sleep and I'll see if the issue keeps happening