I hate Apple and UPS. although technically this isn't Apple's fault.
If this were sent to me, i would have done the right thing and sent them to europe to be sold so they can't be blacklisted by apple.
UPS messed up and should pay for it. They suck anyway. The driver(s) in my area are a bunch of morns and keep delivering packages to different houses even as my house has clearly marked house numbers on the front.
When they do manage to show up at the right place they walk up half way through the driveway, as it's pretty long (3 car lengths) and then get tired/bored and throw the packages the rest of the way.
Took enough complaints to get them to stop delivering packages to my house altogether. I now have to go to the UPS central hub 12 miles away to pickup every package sent to me via UPS. All this because UPS screwed up in the first place.
USPS and Fedex, no problems at all. Always get my packages nicely delivered by USPS and Fedex. They are even nice enough to ring the doorbell when they arrive to let me know.