Hey,
I've been through all the threads and I have tried everything that has been suggested to others when their PC is freezing.
So the issue I am having is the computer totally freezing not able to move the mouse or enter task manager, I have to kill it at the case and restart. It's strange as it never crashes when the pc is being pushed in gaming/ CAD etc or even when any programs are open it only freezes when it's idling at the desktop.
The PC is about 4 weeks old and it only started freezing about a week ago, its specs;
Windows 10 Pro
Ryzen 7 2700x
x470 board
16gb 3000 RAM
650W EVGA Modular PSU
Sapphire RX580 8gb - clocked at 1430.
1TB SSD Storage over 4 drives (2 m.2 nvme, 2 normal drive)
240mm AIO Cooler
NZXT s320 case; intake is through the AIO and two more fans a 120 and a 140 for exhaust. Temps are all fine when tested on Aida.
I've attached a photo showing that the CPU is not OC'ed and the temps at idle sits in the 25 - 30 degree range (if using Aida). Raises to 51.7 degrees in Aida 64 when stressed. The fan curve is set to 100% at 65 and I've never heard them spin up so I don't think its temp related, and it only freezes at idle so it can't be a temp issue?
What I have tried;
Ensured the BIOS is up to date - i also reverted all BIOS setting to defaults - not that i'd changed anything other than the RAM XMP profile.
Updated all drivers.
Changed the windows power mode from 'Ryzen Balanced' to the standard windows balanced setting and i tried high power mode too with no success. (I've heard the Ryzen power mode is causing a few people problems)
I turned the XMP profile off the RAM to bring it down to standard speeds which didn't help so its back on now.
Ensured that the all the power connectors inside the PC were plugged in, they were. (Although i'd have guessed that as the PC performs fine when being pushed this wasn't going to be my problem.)
I've done the Windows Help threads I could find online (sorry forgot to add this before)
Event Log just says 'Audit events have been dropped by the transport. 0'.
So yeah I'm stuck with an annoying little glitch and I've pretty much reached the end of the basic stuff I can do to fix it, any help would be appreciated!