I finally built a keyboard since no matter what pre built i get it stops being usable after 2 years and with custom I can switch out any of the parts if needed however my f5 key was unresponsive and I notice when installing the switch it is a lot easier I then saw that the sockets are slightly lower I got a small metal right angle thing and put it through the main hole and sure enough the entire thing is loose.
I have 3 options, maybe send it back if it's their fault but that would leave me almost a month without a keyboard and a lot of work, open the back up and fix it with tape or solder depends but I don't really care if it works it works.
Or not have an f5 key
my biggest problem is I cannot figure out how to get the kase open I don't want to break it but I think once you take the 4 screws out you push on like the white thing on the inside and it pops off? But I feel like I could easily break the top cover doing that.