yes the main power is running because u can see 110-120 volts in the display(in) and the same 110-120~ (out)... if power dips the UPS picks up the slack but if there is like a full black out it the output goes to like 33 volts for like ~1 sec then back to 115volts on battery power for over 15 mins with every thing running full blast on my computer, causing my PC to basically restart... if there is nothing can be done i might just buy a UPS for my UPS lol which needs to work just for 2 seconds