DukeJukem

if you want the best performance out of any computer, laptop or not, you will want to choose high performance, or even ultimate performance if u choose to unlock that hidden profile. i understand your laptop cpu gets warm when u turn on high performance BUT that doesn't mean you're NOT SUPPOSED to do that on laptops. just because whoever made the laptop put such a trash cooling system in it (i bet they didnt even put the right amount of cooling paste on the cpu) that it won't even handle switching to the high performance plan is just garbage manufacturing. the thermal paste on the cpu could have just went away over time as well.
 
think about it, they make gaming laptops right? u think those laptops power plans are set to balanced? fuck no. why? because they actually have cooling systems for the cpu etc in them that aren't pure trash
 
your cooling system is the problem. changing a setting within an operating system unless its literally overclocking (and changing the power plan to high performance is nowhere near overclocking) should not cause something to get to dangerously hot levels. take that thing in or take it apart yourself and tell them to make the cooling system not trash in it. from what it sounds like re applying some thermal paste could fix your issue but the cpu fan sounds poopy too.
 
i'm not trying to be rude, but if i couldnt change my power plan from balanced to high performance without my laptop overheating, someone would be answering questions really fast and if i wasn't hearing what i wanted to hear someone would be in a world of shit.
 
those "good reviews" you speak of.....are just laughable to me. just because people are on a camera talking about something or posting it as an article online doesn't mean they know anything. .here's proof. go do what i told you to do. then change your power plan to high performance and make sure your processor throttling is off. proper cooling will cause the computer to never throttle or downclock due to heat (which is what you're experiencing.) i promise your experience with your laptop will be eons better and then you'll wipe your ass with the balanced power plan. they say things like that so grandma doesnt burn her cow thighs when she's watching the food network while playing solitaire.
 
i might sound like a jerk and i'm sorry, but it pains me to see people misusing or not being able to take full advantage of their technology because of what one person said or something they've heard through the grapevine that perhaps worried them. your cooling system on your cpu is definitely preventing a performance boost. 
 
you said your dad had windows 10 before then he went back to 8.1? did u just roll back to 8.1? was this a fresh reformat? so many things could be causing this issue lol. going from a more bloated windows 10 to a less bloated 8.1 shouldnt cause a downgrade in performance either. weird stuff

sounds good. i didn't know you literally meant  "clean" when you cleaned his computer. i thought it was a software based "clean" not a dusting etc lol. my bad. i think the display driver is just the issue....but who knows. i don't think a reformat is necessary just yet. if he has a system restore point before the day u cleaned it i'd try that as well.

you're a true gentleman good sir. thank you

google daz loader lol

no unless u pay for it, it doesn't protect u

Not sure if anyone knows of this software but its a must for me. https://www.fxsound.com
 
that little beast of a program can enhance audio on the fly for your entire operating system. 
 
ever feel like your volume is just too low and you cant jam out to your music the way u want even with your headset on full blast? hit that dynamic boost button and drag the slider all the way up and boom +30% volume instantly even if your speakers/headphones are set to 100% in windows, yes this also gets louder than the loudness enhancement in windows.
 
u ever feel like the voices in your music or the videos you watch seem low or washed out (lack of treble quality) well then just enable the fidelity option to make those voices pop and become crystal clear without ruining the other sounds.
 
this obviously sounds like an advertisement, but this is honestly a must have software for anyone who doesn't have a professional sound card. and no, these new realtek hd garbage thats built into motherboards isnt good sound. realtek is complete trash and always will be.
 
using fxsound in combination with the default windows sound driver from microsoft will produce a much better sound experience than any realtek driver you have installed. i'll bet my pc on it. 
 
this software isn't free, but it's quite easy to find someone "sharing" it. there is a trial but it won't let u drag those sliders i mentioned all the way, but even so, you notice a big difference and fall in love.

also if you feel the bluetooth drivers are fine i'd run snappy driver installer origin and see what it picks up for you and decide whether you want to update the drivers or not. a faulty/older driver elsewhere could also affect what communicates with the actual bluetooth controller itself

nah. two 4 gig sticks dual channel corsair ( not sure the exact model) with xmp profile enabled in bios and memory settings in bios set to performance