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Ben17

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  1. Agree
    Ben17 reacted to Error 52 in Linus Tech Tips, Tech Quickie, Tech Linked channels hacked   
    I've seen this happen to a lot of YouTube channels lately. Lotta crypto scammers have been hacking YouTube channels to push scams. Often by using Elon Musk's mug to do it, as seen here.

  2. Agree
    Ben17 reacted to Needfuldoer in cheapest way to activate windows 11 pro   
    I believe that still works, yes. (Assuming the key is legitimate. An OEM key from another machine is probably a crapshoot.)
  3. Informative
    Ben17 got a reaction from storm05 in cheapest way to activate windows 11 pro   
    I used a windows 10 key for 11 with no issues a few months ago 
    unless they changed it should work iirc 
  4. Informative
    Ben17 got a reaction from soldier_ph in Experiences with non-techies   
    haha that's why the aerial I installed sits behind the shed and somehow picks up everything still lmao 
  5. Funny
    Ben17 reacted to soldier_ph in Experiences with non-techies   
    An older Co-Worker and I once had an appointment at a Customer to install a Smart Video Doorbell. It was some weird ass Video Doorbell Product which I've never heard of and we had some trouble setting it up. Of course I was the one who had to try and get it connected to the WiFI via the App with the Customers iMeme. During the setup process I asked the Customer if they had both a 2.4Ghz and 5Ghz Channel on their Network because the Doorbell didn't want to connect to the Network and my guess was that it needed the 2.4Ghz band. I ended up confusing both the Customer and my Co-Worker only more with my Technical questions. Somehow they ended up thinking 5Ghz and 5G (5G as in the cellular tech) are the same thing and my Co-Worker started asking some really funny questions. My Co-Worker is 56 years old btw and the Customer was over 60. In the end I had to go into the Router Dashboard and create a 2.4Ghz band. Also you know old people never take you for real so that was annoying af. That was a really weird experience lmao.
  6. Funny
    Ben17 reacted to Donut417 in Experiences with non-techies   
    One Im not handy. Im not the guy who you go to the built shit. Two, our house existed before power lines were ever a thought in this area, under todays codes our house is wayyyy to close to the power lines. Metal ladders and 8000 volt electrical lines dont mix. 
     
    As far as the attic hole, yeah Im too fat. Im 5 foot 10 inches 250 ish lbs. I dont fit well in the hole, AND we dont have drop down stairs like most attics do, its literally a hole cut in the ceiling with a home made door. I would have to pull myself up in to the attic and Im not strong enough to do that. 
  7. Funny
    Ben17 reacted to Internet_Goblin in Experiences with non-techies   
    I have so many stories, but I'll tell the most egregious one. For reference, I worked for an ISP's NOC team (as the Jr.) at the time so for me to get a ticket meant someone in a call center with managerial credentials had filled out a ticket which meant any customers had to have spoken to two separate people first before reaching someone with the power to send those tickets off. Anyways, story-time. 
     
    TL;DR: End user is convinced either customer service reps or NOC team will just code them up a new email function because they want it. Refuses to take "no" for an answer.
     
    I got a ticket request stating a user was having email issues in regards to deletion. No problem, sometimes the server had an issue processing something and a fix was needed. Check absolutely everything and even send a test email that I am able to delete without issue. Ticket closed. Three days later I get another ticket regarding email deletion and wouldn't you know it, the same address was attached as before. Since I was the last person to handle that account ID+issue it got bumped back to me given that it had been resubmitted so quickly. I was having trouble figuring out what the issue was I sent a request back for the calls attached to the account number and time frames. I listen. This person is requesting a very specific function be added to the entire email client regarding their email that has never been a part of this company's email system (there was something similar to it over a decade ago prior to a merger, but the feature had long since been removed from prod probably for compatibility issues). Ticket closed with first ticket number referenced stating this is not a function of NOC team and emails would need to be deleted a page at a time by the account holder.
     
    2 more days and I get the ticket back again. This time they are demanding a call from the NETWORK OPERATIONS CENTER about why we won't just add an email function because they want to filter and mass delete all emails containing a particular keyword from a nearly 5GB strong inbox at once. Apparently they threatened to sue the company over it. My job isn't to talk to customers so ticket is once again denied with a note to refer to previous denials over this matter and that it is not within our scope of support to speak with customers, but given the threat of a lawsuit I ended up having to make the call from a computer with one of those headsets using Avaya so they couldn't have a number to call us back on. I kept trying to explain that what they were asking for was not in our power to do, but I got interrupted, called stupid, and was told I didn't know how computers worked, that they used to work there and knew how it worked, kept trying to name drop people who they worked with so many times that I just ended the call because it is-once again-not my job to speak with customers, especially rude and condescending ones.
     
    2 more months go by and I keep getting this ticket resubmitted to me 2-3 times a week. Each time demanding a call and an apology for "being rude and hanging up on him." Every time I check email functionality and close it, but I'm beyond annoyed at this point and have expressed my frustrations multiple times. Even if it only takes me 15 minutes to check that there are no problems, it's still 15 minutes out of my day that I could be spending doing anything else. So I load up their account and just check how many times are they calling because I'm getting sick of seeing their name. This person complained as a full time job. I'm confident they had spoken to every call center manager employed by this company multiple times and it looked liked they just kept calling and demanding a manager until someone caved and made them a new improper ticket. If they had spent half as much time and energy on just some basic inbox maintenance as they did harassing call center employees they'd have probably achieved their goal of deleting all their "male enlargement" pill emails by this point. It's gotten to the point I can recite their name, email address, and account number from memory. My boss called this guy while I was in the process of closing yet another of his idiot tickets and explains that not only will he not be receiving calls from us again, but that the previous interaction was ended due to uncouth behavior on his part.
     
    Bossman re-assigns that ticket to himself and apparently just kept closing it whenever it popped up. I made sure to buy him several beers after work.
     
    I left a few months later because I didn't like the COVID response of the company and since I hold grudges like a Warhammer Dwarf I looked the idiot up  and it turns out they had worked for the company that had been merged in to my previous employer (for a whole 18 months) as a risk analyst and apparently had graduated MIT in the 70's with an MBA. Which I found hilarious because-as a college dropout-I'm apparently smarter than an MIT grad.
  8. Funny
    Ben17 reacted to Bitter in Experiences with non-techies   
    I was playing the PC version of Stubbs the Zombie which was a terrible port from X-Box but mostly worked fine...until a part where your Zombie character had to dance and they just left the controls on the screen as the X-Box controls which didn't have PC counterparts for this part of the game. Trigger buttons and the letter keys on the X-Box controller WERE mapped to keyboard and mouse functions but those keyboard and mouse buttons did nothing in the dancing mini-game because the devs screwed something up. Thankfully you could fail the mini-game successfully and progress past it only missing out on an non consequential achievement. Very frustrating though!
  9. Funny
    Ben17 reacted to Paperchase in Experiences with non-techies   
    Back in the 9th grade 2 other buddies of mine and myself started our own school project. Our project was to dismantle a computer, make our own case, and assemble the computer inside the case we built ourselves. For the longest time a friend of mine had been saying that he knows pretty much everything about computers. Turns out he didn't know anything, but i'll get back to that.
    I went to a very cheap-ass school, so there were always trouble with the infrastructure there, so as you probably guessed the computers at the school crashed all the time. Also note that all of the computers were "hooked up" for lack of a better term to ONE Server. This was a big school with around 200+ computers all hooked up to this one server. (Recipe for disaster). Since all of the computers were connected to the same server that would mean that if there was one single error on the server, then all of the 200+ computers at my school would simply not work.
    These computers all went down the drain atleast twice a week making them completely and utter useless. And everytime the system went down the teachers always asked this friend of mine that thought he knew everything about computers. Let's call him Bob to make it easier to follow. Anyways, The teachers would always have Bob look at the computers, and tell them what was wrong. Ofcourse he didn't know what he was talking about, so he said the following: "Yeah, mhm, okay. Yes it seems that you have gotten a network system error inside the processor, it will be back up in an hour". Yes, that is ACTUALLY what he said, let that sink in for a moment. Oh, I totally forgot; The time he said that it was a "Network system error inside the processor". the teachers were trying to figure out why there was no sound from the speakers. Turns out the audiojack was not plugged in.
    Anyways I got really off-track here. My friends and I were assembling the computer into the case that we had built ourselves. When suddenly Bob came by. My friends and I were kind of annoyed at Bob, so we asked him "which one of these components is the motherboard"? I bet anyone here on the forum would be able to point out which component in a computer was the motherboard, right? Bob pointed at the HDD, of course we all laughed, because this was proof that he knows nothing about computers, and was just spewing bullshit all the time. After we all calmed ourselves down, I said: "well surely you know this is the graphics card, right? (I pointed at the CPU). Bob said: "Yes ofcourse, how dumb do you think I am? That's when I almost broke out in tears laughing.

    Since that event he stopped claiming he knew everything about computers and was an "IT-Guru". Anyways, my buddies and I delivered in our assignment, and got ourselves an A.
    Cheers! ;)
  10. Agree
    Ben17 reacted to the_devil52 in Experiences with non-techies   
    Not an experience but it's related: http://xkcd.com/627/
  11. Agree
    Ben17 reacted to gliliumho in Experiences with non-techies   
    I used to work at a computer shop for IT support and service. Whenever something is wrong with the machine, they'll always ask if it's a virus or not. If the shortcut on the desktop is gone, they would think all of their data on the computer are gone.
    My mum isn't non-techy but she just double clicks on EVERYTHING she wants to open. That includes links and buttons on the web browser. She would double click on the Google searches to open them too and I got really annoyed watching her using the computer at some point of my life.
    I have another one but it's not really non-techies. My friend is a photographer but not much of a computer guy so he bought a netbook(yes, those 10-inches) and brought it to college. Apparently he actually used that netbook to edit photo and do his work. I remember him posting a comment which he thinks tiny computer are less powerful(true to some extent).
  12. Agree
    Ben17 reacted to nillas12 in Experiences with non-techies   
    Thought it would be fun to make a topic about, all of our experiences with all the people, who doesn't really understand all the tech.
    Note: Don't make this too harsh on them. You need to help them, not yell at them.
    I'll go first:
    So my mom has a daycare. And one day I am sitting on the floor with my laptop. And one of the kids, with real dirty hands come and put his hand on the screen. Guess he thought it was a touch screen. Still haven't gotten it off, and it was 3 months ago.
    My grandmother is scared of getting rid of the computer, because she thinks it will cut the power to her house.
  13. Agree
    Ben17 reacted to DarkSwordsman in Disappointing spread of misinformation on WAN show regarding the S23's system utilization   
    People are going to report on what they see, and something like this I even understood as "wow, Samsung makes a bloated OS." I think it's completely understandable that this happened.

    This explanation is good, but what needs to happen is that Samsung needs to fix their reporting for this application or whatever. They developed their own fork of android, they should have the permissions and capability to fix this problem, when every other fork doesn't report in this way.
  14. Agree
    Ben17 reacted to jaslion in Anti-cheat ideas   
    1. Ton of games do that already
    2. Dont add drm into mice, keyboards,... this goes wrong every single time and forces planned obsolescence more
    3. they know and have access to it
    4. there are plenty
    5. Plenty of people using non standard mice and different ways of aiming this will be basically useless data. Besides we have smart cheats
    6. Thats drm and encryption. It always fails if the game gets popular enough. Also adding more drm is only going to hurt people more and do little for cheaters
    7. Denuvo is that. Its a really shit piece of software that brings big performance impacts with it and other issues. Usually the cracked version of the game with it disabled or even removed is by far the better running game and more stable
  15. Agree
    Ben17 reacted to StDragon in Old Gpu problems...i think   
    Could be many things. I'll list as the most common problems based on my experience of the symptoms you've described.
     
    Failing PSU with poor voltages on a loaded up rail. GPU overheating; validate temperatures Faulty RAM on the card, or some other surface mounted component GPU chip itself has a microscopic crack in one of the BGA (ball grid array) and requires re-flowing with a heat gun. Thermal expansion and contraction will weaken the solder and exasperate the issue. Faulty Motherboard.
  16. Agree
    Ben17 reacted to EChondo in 980ti Darwin Awards: Help   
    Unfortunately this thread has turned unproductive. Locking it to preserve our ""Don't be a dick" - Wil Wheaton." & ""Be excellent to each other" - Bill and Ted." guidelines.
  17. Agree
    Ben17 reacted to MarvinKMooney in 980ti Darwin Awards: Help   
    Yeah safe to say you fucked it up looks way to close to the components
  18. Agree
    Ben17 reacted to Vezuwey in Don't Buy Everything I Recommend...   
    Hell nah, CRT gone, now this is just for fun. As video shown, OLED is better, for me, at least.
  19. Like
    Ben17 reacted to Trail Mixorz in Add IR receiver to monitor?   
    Hi guys I want to use my 27" 4k monitor as a TV (for use with Netflix) and I find it inconvenient to have to stand up to change volume/power so I'd like to add an IR receiver somewhere on the monitor in order to change the volume of the monitor or speakers. Any help?
  20. Informative
    Ben17 reacted to AshleyAshes in Add IR receiver to monitor?   
    You'd need to have some way to tell the monitor to change volume.  Like, it the monitor can use a USB connection to control it's volume via software which few, if any, support.  So you'd have to hack up an actual IR receiver and then hack it into the electrical connections on the buttons on the screen.
     
    HOWEVER the DEVICE you are using as an input may have volume controls.  For example, if you're using a PC for Netflix, you could set the the monitor to a nominal volume level and then change the volume that comes out of the PC.  You could use a wireless keyboard with media keys that includes volume or MCE remotes have volume control and other media keys as well and Windows will readily use the volume command on them:
     

     
    It even has a Windows button.
  21. Agree
    Ben17 reacted to DigitalGoat in Do certain LTT forum situations merit payment? Are any members / moderators paid?   
    I think the person was saying that since his time to sort an issue was being volunteered maybe the poster could take the time to give as much info as possible so as to not waste his time.🙂
  22. Agree
    Ben17 reacted to GuiltySpark_ in Do certain LTT forum situations merit payment? Are any members / moderators paid?   
    In this field dealing with new people, they'll have a complex problem but present it with little to no information that could be useful. If someone is a little impatient, which lets be honest if you spend a lot of time here and on the discord server helping others, it happens, you might make a joke about not being paid for this. 
     
    In short no, no one is actually expecting money helping answer tech questions on a free public forum. 
  23. Funny
    Ben17 reacted to Mark Kaine in Ryzen 5 3600 super high temps. 50C when idle and up to 80 when gaming   

    All modern cpus run kinda hot, intel notoriously known for it too.
     
     
    Liquid Nitrogen has entered the chat. 
     
  24. Like
    Ben17 reacted to Spirillum in Build Log - New Home Project: Basement Water Cooling (Singularity Spectre 3.0 & CaseLabs THW10)   
    I've received the case from Singularity and we're underway! 
     
    Photos of the build will be updated here: https://photos.app.goo.gl/aMvzofxcW9o9TWyN7
     
    Moving over from the New Builds and Planning sub. Link: 
     
     
    Build Specs
     
    Office (Upstairs)
    Case: Singularity Computers Spectre 3.0 Antumbra PowerBoard Edition Silver
    Motherboard: Gigabyte X570 Aorus Xtreme
    CPU: AMD Ryzen 9 5900X
    GPU: AMD Radeon RX 6800 XT
    Memory: G.SKILL Trident Z Royal Series 32GB (4 x 8GB) DDR4 4000 MHz
    PSU: Corsair AX1500i Thor 850W (PSU was too long for compatibility with Powerboard)
    Radiator: Alphacool XT45 360mm - I'll control the fans on this rad separately, and it gives me the option to bypass the basement loop if needed. Aesthetically, I think Spectre would look empty without something up there. 
    Fans: Corsair ML120 (x6) 
    Water Cooling: The rest of the loop, minus blocks, tubing, fittings, is integrated into the Spectre. To bring in the water-loop, I'm thinking quick disconnects at the upper radiator (in) and from a PCI bracket (out) hidden behind the vertical GPU will work nicely. 
    Controls: Aquacomputer Octo, Next Flow Sensor, SPLITTY4 (x2), Farbwerk, HUBBY7
    Desk & Cable Management: Sit/stand desk with custom surface (quartz matching what we're using in the rest of the house) 
     
    Utility Room (Basement)
    Case: Caselabs Magnum THW10
    Motherboard/CPU/GPU/Memory: I'll be moving the hardware from my Home Assistant/Plex server into this case, but it'll all remain air cooled. In theory I could water cool this as well, but that would be a future upgrade project
    Radiators: Dual top mounted Alphacool NexXxoS UT60 Full Copper 480mm & Dual vertical mounted Alphacool NexXxoS UT60 Full Copper 360mm
    Pumps: 4x D5s
    Controls: Aquacomputer Octo, Aquacomputer Next Flow Sensor, SPLITTY9 (x4)
    Water Cooling: I'm particularly proud of the way I planned out the draining and filling of this build. I can drain and fill the loops in seconds, and they're big loops! I wanted to keep as much of the water cooling loop intact as possible from this build. 
     
    They're in the walls...! 
    Fluid: We ran EK ZMT tubing (strapped to the interior walls) between the Office and the Utility Room. At each wall (Office and Basement) I'll have a plate with some pass-through fittings and Bitspower quick-disconnects in the rooms, with simple tube fittings on the interior. There will be a bit of slack so that I can remove the wall plate if needed, but it should look clean and not out of place on the wall when disconnected. 
    Signal: signal from the OCTO & Flow Sensor in the waterbox will be run to a USB outlet(s) on the wall plate, wired between the two rooms. Anything that's connected to this port in the basement will be connected to the office, and I may run a few of these ports if it makes sense versus a hub as a splitter. I'll use a HUBBBY7 in the waterbox so that there's only a single USB connection required to bring the diagnostics from the controls up to Aquasuite on the Office PC. 
    Power: I'll use a second power supply in the basement PC (one for the Plex/HA server, and a second dedicated to the water loop). I'll be using an Add2PSU relay, and running a 12v wire over CAT6 from the Office PC to the basement. 
    Distance: The wall-to-wall runs will be ~5 meters, with ~3 meters of that is vertical. Going from the PC to the wall in the office, down into the guest bedroom, and across into the utility room, to the wall plate and down to the water-box/HA/Plex Server. I'll have one pump upstairs and four in the basement to overcome head pressure losses. 
    Water Heating for Water Cooling: We're using an Air Source Heat Pump Water Cooler for our domestic hot water. This will utilize some of the vented heat from my loops to heat the hot water for the home (which is net zero with a geothermal HVAC system and solar). 
     
    I prepared this slide deck when I was planning the project, and it has some more information if anyone is interested: https://docs.google.com/presentation/d/14Cl2_vuP2dV3lt-EYlvcpeIQRCSZG3kwMd9eAfVIirM/edit?usp=sharing
     
     
    I hope you enjoy my build log! 
     
     
  25. Agree
    Ben17 reacted to Vishera in Theory on why the Apple Studio Display power cable is 'non-removable'   
    Apple wants it's customers to go to the Apple store and milk their wallets there rather than just let them easily replace it on their own.
    The more points of failure they create the higher the chance they will come to the apple store.
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