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rpi22

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  1. Considering the first Blade was released a year before I bought mine, there was no way to foresee an issue like this. I am posting this to warn people considering purchasing a Blade in the future.
  2. This is not really a full review, more just my recent experiences with the Razer Blade and Razer's customer support. In 2014 I purchased a Razer Blade 14". I was looking for a quality, thin, and high-performance laptop; so I was willing to dish out a little bit more in hopes that it would last me a while. Less than 4 years later the battery is dead as expected, but unlike most laptops this will not even run while plugged in because the Blade uses more power than the charger provides. In addition to this, they do not even support battery replacements for my model anymore. I spent $2,900 on this laptop and the hardware, which is still adequate for me, is rendered useless by Razer not supporting a part they knew was bound to fail quickly. The best thing they could offer me is 30%-off a refurbished 2-year old Blade, which is likely to run into the same problem in 2 years. IMO this is unacceptable customer support on Razer's part due to what was most likely a deliberate decision. Quite frankly as a long-time viewer I'm also disappointed in LTT for continuous shilling the Blade so hard without at least warning of Razer's reputation for poor customer support.
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