Hello! I hope you are all having a great day. My friend recently bought a CyberPowerPC Gamer Xtreme GXIVR8020A5 and a pair of Razer Kraken Pro headphones. When he plugs the headphones in, he can hear his voice through the headset. When we are playing games online, I can hear the audio of his game through my headphones. He has installed the drivers for his computer, but he did not do so with the included CD because he does not have a CD drive. He made sure "Listen to This Device" was turned off in the sound panel, and he even reinstalled the headset driver to no avail. If anyone has any solution, I would be incredibly grateful.
My friend's PC specs:
Processor: Intel Core i5 8400
GPU: AMD Radeon RX 580
RAM: 8GB DDR4
HDD: 1TB 7200 RPM
OS: Windows 10 Home, 64 Bit