Hello, first time here had some questions about my monitor I just bought and thought maybe someone here can shed some light on what I should do because I'm kina at a crossroads.
Anyways, four days ago I bought the Acer XB241H as it was the only monitor I could find that had 24" g-sync with flickerfree and a shadow boost that met my 350$ limit(sale) and was in a lot of postive reviews and "top 10 or top 5" lists I came across,
Upon turning on the display for first time and using it for day or two I couldn't really notice anything, but then there was steam, and other solid color websites that used somewhat dark shades that were easy on the eyes such as NV's site
what it is after doing tons of research is some kind of clouding defect to my knowledge that takes up a good portion i'd say at least 50% of the middle part of the screen.
In these four screenshots you can see where I highlighted it, with the most obvious annoying parts on the leftmost and rightmost part of the screen in the form of symmetrical C shapes, it should be noted that I have tried the ICC profile and
any number of OSD setting changes and all it does is make it worse, my bet is that they did that on purpose so it would be the least noticeable to the general user that fire's up the monitor. So that would be the first issue.
The second one is that it's suppose to be an 8-bit 24 truecolor TN panel but I'm seeing all kinds of horrid banding in movies and random images that looks more along the lines of a windows XP era old Tube-CRT monitor on 16 bit color
for example stuff like the westworld or alteredcarbon intro, where there is lots of smooth graded scenes fading in and out creates circle shape banding where any kind of gradient or fade of color would be, again have tried all OSD settings and ICC profile to correct with no-avail just worse. My question is wether I should RMA it or try to get a refund since their "special predator support" they have is just a call center for your typical RMA request in witch I was not even offered a new replacement, just servicing this unit.
I cant in my right mind even begin to think that a 400$ USD monitor should be displaying such problems regardless of ANY panel type, anyways here's the images for reference, my camera isn't the best but if used and switched with the highlight picture I made you can just barley make out where the horrid mess of "clouding" is on the screen. https://i.imgur.com/nhDC0TM.jpg https://i.imgur.com/0wIcEfg.jpg https://i.imgur.com/QTj25Ut.jpg https://i.imgur.com/6QZwEKW.jpg
