So I was playing Fortnite the other night with zero issues, then it kicked me off and said some VPN Slow Connection or Cheat was why it kicked me and would not let me ever reconnect. So I e-mailed them and ask why I was banned. They said do to a cheat and was a permanent ban. I have ZERO cheats on my system and tried to explain that to them, that Battleye, VAC, PunkBunster and such are all on my computer and would have also detected it if I did for the other various games I play, they of course do not care!
So I looked around on the net and seen other people have had that same problem too, and they just create a 2nd account and done. Well, I have tried 3 accounts and still says the same. So the other night I just said no big deal was getting to a time I wanted to reformat my drive and I did such to make sure that there was nothing on my computer to piss it off.
Made another account and was able to play for about 5 hours, thought things were good again. Well I was wrong, I then was kicked again for the same reasons.
I forgot to say I did change my sub mask IP address also as some folks said they do an IP ban. Both of my kids still play with zero issues which leads me to believe that somehow they have a ban on the "machine"
Question is what info can they see on the "Machine" to ban it, or what can I do to overturn there decision.
P.S. while writing this the only thing I did have on my SSD that I think maybe could have triggered them is AHK for a file I use for a work program, but am not sure?!?!? That was the last thing I downloaded right before the ban happened which is why I bring it up. Prior to that had been over 2 months.
Thanks for any help you guys have!