Hello,
I'm at a loss to a problem I've been having with my main gaming PC.
When I boot the system up and it brings me to the Windows 10 login screen shortly after that my monitor goes blank almost as if it lost video input from my graphics card however, the whole computer is still powered on and it also refuses to let me manually shut it off by pressing and holding the power button on my computer case. I can usually get past this problem after one or two boot attempts, but each time it fails I have to flick the main power switch on my power supply for each boot attempt which is not ideal.
When I can actually get past this problem my computer works fine with the monitors showing input for until I power off the system. My computer also was working fine without this problem for about a year prior and I only seem to have noticed this when I did my most recent Windows 10 fresh install which is also when Microsoft rolled out the new creators update.
My computer specifications are as follows:
- BIOS Version: 3805
- OS: Windows 10 Pro 64 bit
- Computer Case: NZXT S340 Elite (White)
- CPU: Ryzen 7 1700 (OC to 3.7GHZ)
- CPU Cooler: NZXT Kraken X62 AIO Liquid Cooler
- Motherboard: ASUS Prime X370-Pro
- Ram: Galax 16GB Kit (8GB x2) 3600MHZ (DOCP Default of 3200MHZ)
- GPU: Galax GTX 1070 Exoc Snipr (White)
- PSU: EVGA SuperNOVA 750 G3 (750W)
- HDD: Samsung 850 Evo 500GB 2.5 inch SSD, Samsung 850 Evo 250GB 2.5 inch SSD, Samsung Spinpoint F3 1TB Mechanical Drive
- Misc: NZXT AC-HUEPS-M1 Hue+ (LED Controller) + Two NZXT AER RGB Fans
- Monitor: Asus VS248H-P (x2 monitors)
Have various USB devices plugged in (Mouse, Microphone, Keyboard, Speakers)
There is no error code I'm aware of for this issue.
I've triple checked cables to make sure everything is plugged in.
tried turning it off and back on for a boot cycle.
Disabling all over-clocks.
Blowing out the system in case of dust build up.
Making sure all drivers are updated, BIOS revision for Ryzen 2nd gen came out on the 17th of this month which I have yet to update to but I had this issue before that as well.
I have set my power settings to Ryzen Balanced and all power saving or hibernate options are turned off.