SirCookieHipster

Yeah that's a fair point, i think however i will let that be up to him to decide what he wanna do. my part in this was basically to take the time and test various things to figure out what needed to be fixed. And from what I've gathered so far (did an extensive memtest86 yesterday of 6-7 hours without any errors) i am certain enough that it is the motherboard that is the culprit, and that is what he needs to get changed. I started work again today, so i wont have the time/energy to do any more extensive testing, and since taking out the graphics card and running off integrated graphics would require me to use the pc for several hours in order to confirm anything, it would be too much for me to do at this moment. However, if getting a new motherboard for some reason wont fix the problem this will definitely be the first step i would take, but for now i am confident it will be for nothing. So thank you for the help! it is always nice to get a second pair of eyes on the situation and being able to spitball some stuff!

do you reckon he could get a board refunded if it was the powersuply that broke it? is it not just easier to straight up buy a new? I've heard rma'ing is a pain in the butt

Fair enough, what i will do then is change back the powersuplies, and make sure the ram is secured properly. i will then try running the test for a solid few hours, just to get it out of the way. Besides the ram then, would there be anything else that could make the computer reset like this? i don't have any way of testing different cpu, nor different ram, since my own computer runs 4590 with DDR3 and is therefore not compatible. i would also prefer not to test my own gpu in the computer just in case the motherboard decides to pull some weird shit that would cost me a 980... would taking out the graphics card and running off the HD graphics 630, have any chance of revealing anything? in other words is a faulty graphics card capable of making these crashes? and would the graphics card being faulty not have shown when stress testing it? just trying to eliminate possibilities to make my life easier, and save some time

I said that i had run memtest86 with no errors, i ran a couple passes (1 hour), which as of what i could find (https://www.passmark.com/forum/memtest86/37467-how-long-to-run-memtest) should be sufficient to catch most things, and i ended up with 0 errors. Because of this i didn't feel the need to give the ram too much attention before ruling anything else major out. But lets say i try swapping ram slots, if i find that one of the slots cause the error will that not leave me with the same conclusion that the motherboard is the culprit, or will it be possible to end up with another result (also would memtest not find out if one the slots the ram is connected to does not carry information properly, or has some other weird error? or am i giving the program too much credit)? I am not trying to completely avoid testing certain things, i'd just prefer looking for things that would change the outcome of him buying a new motherboard, so he can be sure he's replacing the correct component.

ok, so update: I changed the powersuply from my personal desktop (which i know is working 100%) into the computer this morning and decided to use the computer as it was my own, just going about my day. it seemed it was going fine, but just now, without doing anything special, just watching a yt video with a steam open which had just done its first time setup from steam, it restarted with the same event 41 with no bugcheckcode in the eventviewer. So i think it is safe to say that it at least is not Just the powersuply, and given that it is giving this kind of sudden power outage, i would think it has more to do with the motherboard having sustained damage from the initial powersuply failing. Would you say this is a fair assumption, and that him buying a new motherboard would likely solve the problem, or is there anything else that you could see likely to cause this issue?

The card is completely stock, no overclock other than what gpu-boost (if thats still a thing) gives it. In regards to the event 41, i am experiencing the 3. scenario where the bugcheckcode has a value of 0, which they say would indicate a sudden power outage. Also, in terms of me having done all the tests on the gpu, cpu, ram and disk, are they not safe to rule out? or can there still be something wrong with them that would not have shown up in my stress testing and general testing of the components? I will try to reset the cmos, and tomorrow if i am not at work i will try to swap the psu from my own computer into his and check if that does anything. Thanks for the advice so far

I would think it strange that it can give power for hours on end to both cpu and gpu, without any hickups, but then when opening chrome and starting to watch a yt video, it looses power and forces an unexpected reset. In my mind it sounds more like the motherboard either shorts out on it self or it fails in some other way. but i am not sure, so if I get the chance to test another psu i will see if that is going to change anything.

Update: i just had the pc restart on me twice in a row both times right after i had started a youtube video 5-90 seconds in the video. Same events eventviewer. more events.evtx

I am 99% sure the psu is working just fine, as I said in the post, he bought a new psu saturday morning to replace the psu that initially broke. So there most defiantly was a faulty psu, but that side of the problem has been resolved, now it is just the random restarts that is bugging me.

Hi, so i'm taking a look at my friends desktop which has been having some problems over the past few days. The problem right now is that it seems to restart with no BSOD, at seemingly random intervals. the eventviewer has not recorded anything, but a Kernel-power event-id 41 with no bugcheck code (eventviewer attached), and no minidump or dump files are being created. Some important information is that the PSU fried this friday, so he got that replaced, formatted the system drive and did a clean install of windows 10 64bit. System: windows 10 pro 64bit. Asus asus prime b250m-plus (bios version 1001, latest) Intel i5 7600 @ 3.50ghz 2x4gb Kingston value Ram (2400mhz) Gtx 970 Msi Twin frozor V (stock) Samsung PM961 256Gb M.2 nvme Collermaster v650 (650W 80+ gold) Things i have already done: Checked the MOBO for signs of physical damage (checked the capacitors, and all the connectors from the psu) Run multiple stress tests through AIDA64 (30 min+ on all components) and furmark on Gpu and CPU simultaneously. Run memtest86 with no errors. Run a SFC scan with no corrupt system files. none of these things came up with any errors nor did they make the system restart. I have had the system restart on me once which was today (i got the pc yesterday and ran all the tests) when i was installing some games on the pc through steam and battle.net, and had just started a video on youtube (after the computer booted up and i had checked eventviewer and such, i tried to replicate the stress on the computer but nothing happened). I have my suspicion that the motherboard has been damaged when the psu failed, but i can't confirm that suspicion since i can't find a way to reliably get the system to restart. Any and all help would be highly appreciated, and all input is welcome! I have the computer for the week and live in Denmark so i'm not sure how this is going to work with time difference and such. eventviewer.evtx msinfo.txt