chefreinhold

Also, I meant to add that they do turn off when I power off the PC

Sleep. This is my preferred way to keep my PC. Is there another power management tool that I don't see. These are my current Windows 11 settings:

OK. So, they are still staying on when the PC is placed in sleep mode when directly connected. I've been in the BIOS settings and can't find a setting for "USB Always On" I did enable ERP, but like I said they are still on and the PCs been in sleep for about 10 minutes. Edit: My MB is an Aorus B550.

Thanks for that last... tip! I just dug out a pretty chunky but just about long enough extension cord and plugged it into my PC. If it works well, I’ll order something thinner that I can cleanly route up the mounting arm.

Thank you for the suggestions. Both solutions sound like they would work well. It’s a pity there’s no way to control the power going to the USB ports from the monitor’s control panel. I will try the solutions suggested and see which one works best for me. Thanks again for your help!

Hi everyone, I recently installed some bias lighting behind my monitor to reduce eye strain and improve contrast. It looks great and works well, but I have one issue: the bias lighting stays on even when my monitor and PC go to sleep. This is annoying because it wastes electricity and creates unnecessary light in the room. I'm wondering if anyone has a solution for this. Is there a way to make the bias lighting turn off automatically when the monitor goes to sleep? Or do I have to manually unplug it/physically turn off the monitor every time? I'm using a USB-powered LED strip connected to one of the monitor's ports. Any advice would be appreciated. Thanks in advance!

Thank you both. I'll address the suggestions raised by SpookyCitrus first Yes. I checked the drivers. In fact I uninstalled all the drivers under the Universal Serial Bus Controllers menu and let windows reinstall them after a restart. After that didn't work I manually reinstalled all the drivers through device manager. No changes. I have not tried re-installing of doing a in-place upgrade. I'm running the latest Windows update, but I will look into this next. I flashed the Motherboard with the latest version of UEFI about 3 years ago. It's still the most up to date version on Asrock's website. This only became an issue in the last few weeks. Outside of the Windows reinstall, should I assume the suspect here is a fault with the Motherboard?

First of all I just want to thank you for helping me with this. I really appreciate it! I currently do have the keyboard/mouse plugged into my 2.0 ports. Right now, the keyboard won't light up until the Windows log-in screen appears. Even if I reboot into UEFI using a tool, I have no keyboard or mouse control. Weirdly, if I shutdown the PC and turn off the power supply on the back for 30 seconds and boot back up, the keyboard is detected immediately and I can press F2 or Del to access UEFI. From there, they work. And I still have problems with the 3.0 ports.

That was an excellent idea. So the 3.0 ports worked fine in Ubuntu. Seems to be a problem in Windows. It doesn't explain why the keyboard isn't detected until after Windows loads (making accessing UEFI a hassle) but we are getting somewhere.

I don't have an spare HDD/SSD drives, but I do own a few flash drives. I'll make a bootable USB Ubuntu/Linux and report back

Ah, sorry for the misunderstanding. Both is the answer. The chassis ports and the rear motherboard ports seems pretty identically effected from a small test I just did now.

Hi, I just double checked and it is definitely disabled in UEFI. To access UEFI I needed to shutdown and turn off the power supply for 30 seconds, otherwise even my USB 2.0 Keyboard isn't detected until Windows loads. It's a weird problem. Hi, yes. I've tried every port even the two on the front of my case. They actually work... almost. The USB wireless dongles I've plugged in to test them have significantly worse range than when they are plugged into the USB 2.0 ports (which is what I doing at the moment).

Hi Everyone, I'm looking for some advice. I original posted a query about this under Cases and Power Supplies, and you can have a look at that thread here: The user here believes the problem lies with my motherboard. I'm wondering what I should do next? Is this repairable? Do I need a new motherboard? Thanks for any help and advice.

Haha! Ok, so in the Reddit users defence they may have been referring to the chipset and I picked up on it wrong. Yeah, my keyboard is USB 2.0, in fact almost everything I own is apart from an external drive I carry with me. That's plugged into one of my 2.0 slots on the back. My powered extension hub, with nine blue ports, is 3.0 and I now have that plugged into my other (and only remaining) 2.0 slot. Right now, the peripherals plugged into the 2.0 ports are functioning fine, though the keyboard still will not be detected until Windows boots so I can't press Del or F2 to access UEFI on the prompt. Also, when I reboot into UEFI they're not detected either, regardless of what port they are plugged into. So, that leaves me with one question: New motherboard, then? Ps. A quick follow-on, any recommendations?