I was using it fine yesterday, but I but then it wouldn't display anything and if I clicked it would make that windows noise when it won't let you do something (not really sure how else to describe it), but I think that's happened before so I just held the power button, but then it would just get stuck on that loading screen today when I've turned it on. Would I lose my files if I did a clean install? I have an ssd with Windows and a hard drive for a lot of the storage.