I'm new here and I expect nothing. So my PC has a nasty virus. I did a factory reset and it is still there so it is in my recovery partition which is really bad. The I made a (with the infected PC) Linux USB bootable drive and boot into Ubuntu and it was there too. I have no clue how to get rid of this virus and I was wondering if you all have any ideas on how to start troubleshooting this problem. Could it be a boot sector virus or a bios virus?
I also can not update windows or run a virus scanner. I'm guessing I got a root kit. When I try to scan the computer it disables my network capabilities.
I am running windows 10
CHKSDK - Windows has scanned the file system and found no problems.
No further action is required.
Ran F-Secure - Scan came back clean
Windows Defender - Scan Came back clean
Kaspersky TDSSKiller - Scan came back clean
Downloaded Microsoft Windows Malicious Software Removal Tool. - Scanning - Found Nothing
I know it is there though I can see its trail.
"The best and most reliable method is to re-partition, reformat and reload Windows. It's painful, but it's really the best way to go if you really need some closure." - Some website
I would rather not.
OS Name Microsoft Windows 10 Home
Version 10.0.15063 Build 15063
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LAPTOP-597S028U
System Manufacturer Razer
System Model Blade Stealth
System Type x64-based PC
System SKU RZ09-01962E52
Processor Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz, 2901 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Razer 6.00, 1/12/2017
SMBIOS Version 3.0
Embedded Controller Version 2.00
BIOS Mode UEFI
BaseBoard Manufacturer Razer
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.15063.502"
User Name LAPTOP-597S028U\L4PT0P
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 11.6 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 14.0 GB
Page File Space 2.38 GB