Hello Forum Users,
I have 2x 8GB DDR3 memory sticks in my rig. One of my sticks went bad, so I got an RMA number from GSKILL. On the "Warranty" portion of G.Skill's site, it states "Include all modules of a memory kit for RMA. Memory kits are tested together to ensure compatibility. Compatibility is not guaranteed if a partial kit is returned." So I packaged up both memory sticks and shipped them out to GSKILL.
Around 10 days later, I receive a package from GSKILL in the mail. I open it up, and only find 1x 8GB DDR3 stick! How could they mess this up? I clearly followed the direction to send both ram sticks and they only sent 1 back.
Does anyone have any advice? If anyone knows a GSKILL tech support on this forum please share this post with them... I greatly appreciate it.
Thanks
-Matt