Hey guys, hope you are having a nice day, unlike my friend. He bought a new ASUS RTX 2080 ti Turbo. When he installed it there was no video output (HDMI and DP were tested), and that's when he called me.
His system is a pre-build DELL:
CPU: i7-8700
Mobo: Dell Inc. 0P0V56
RAM: 16GB
PSU: 860W
OS: Windows 10, latest version, and latest drivers from Nvidia were installed.
He was previously using GTX Titan X and the PC is still booting as normal if that GPU is installed.
With the RTX installed there is video output from the onboard GPU, but the RTX is not shown in Task Manager, and MSI Afterburner.
In the BIOS I can see the card.
We tried to install the RTX on another PC and it booted as expected.
Has anyone experienced something similar or have any idea how to fix this?
Any help is appreciated.