wha2les

Its been an issue for quite a while. I don't remember it happening for the first couple of months, but old GPU, new GPU doesnt matter. I had a technician look at my computer. Memtest 86, no problem. He stress test the cpu for 12 hrs, nothing. the GPU for 12 hrs, nothing. both CPU and GPU for 5 hrs, nothing. I bring it home, and it happened while i was in google chrome, or gaming. Could this be the issue (saw this in event viewer) The authority "amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net" does not exist. Should i just completely reinstall Windows? Would that fix this?

I checked in the system logs, there was the event log critical to say that computer shut down unexpected, but there wasn't anything immediate prior to it that raised red flags. Any other ideas?

Yes. I did try that. There was a Youtube short that said that hotkey would restart driver, but it didn't do anything for me when I tried it yesterday/ today. I tried hitting those buttons in various orders including at the same time.

Hi, I recently had a new computer built (like a year ago). It is a 5900x and 7900xtx GPU. Still on Windows 10. I am using a Seasonic 1000 W Titanium rating PSU. I have 2 NVME drive, and 3-4 Sata SSD (1 is old from old computer). I have 3 pull fans in the front, 1 exhaust fan in the back, and one of those tower CPU fans with two fans and 2 fins. I have 3 monitors and speakers. The monitors, speakers, and computer is all plugged into same power strip. Room is quite small, so it does get kinda hot, but cpu and gpu software shows that temp is still in good range. My problem is that sometimes when I am using the computer, no matter what I do, the computer screen will randomly freeze. It could be during an intensive workload like gaming, or a lighter work load like browsing Chrome (though am one of those people with hundreds of tabs open). This issue could happen one time every 2-3 months, or 5 times a day. I don't really know what is triggering it. There would be no warning or flashing of the screen, but the computer mouse would just no longer move, and as the minutes goes by, the time displayed on the computer will no longer be aligned with my phone. If I have music or something in the background, it would seem to continue? The background music of the game I was playing yesterday continued, but the gun fire from the naval game didn't continue after screen froze. I had an old 5700xt GPU in the system first, but it would exhibit same issue. I was in the market for a new GPU and heard that 7000 series was possibly a little more stable (no longer getting the random black screen issues!), but issue persists. I did have several instance where the display driver fail, but it "resolved" itself. I check with AMD Adrenalin software, and my GPU driver was updated to most recent. No resolution. Also, I ensured that CPU and GPU were not overclocked (CPU was overclocked at one point), but no resolution either. What could be the problem?? I tried talking to some Microcenter people, but they said they had no idea, and I asked a more technically savvy friend and he had no idea either?

Hi, I recently bought the LG 32GP750 31.5" 2K QHD (2560 x 1440) 165Hz Gaming Monitor. I plugged in the display to my computer, and I noticed that is quite dim compared to my ASUS PA278QV 27" 2K QHD (2560 x 1440) 75Hz LED Monitor. I checked the settings, and the brightness of the LG monitor is already at 100%. While my Asus monitor is probably too bright now for its position, the LG monitor is extremely dim in comparison. The weird thing is that the ASUS brightness is listed at 350 cd/m2 whereas the LG brightness is listed at 400 cd/m2. Any advice on whether I got a lemon, or there is something I'm missing would be greatly appreciated. I guess, one other random question is do i even need a gaming monitor? Like faster refresh and response time is great, but if i am only playing things like simulator games (cities skylines, planet zoo,etc), Total War games, and WOWs/War thunder, do I really need the faster refresh rate and response time?

Well I'm still waiting for my local microcenter to have inventory... I just want to evaluate all my options and have options on the table should I need to. They only have the 4090s in stock because of the sticker price... But based on your comment, it looks like warranty not being valid won't be a concern in this scenario? and just concern regarding custom and import and shipping?

I wasn't thinking broken in shipping is covered by the warranty. I was inquiring if they would help resolve the issue... like reship one that isn't broken while shipped... or would I be down the money I paid for the item and left holding a broken GPU with no recourse... Because that would be quite a risk.

Hi, If I am considering buying a GPU from overseas, what are the risks? The retailer I'm considering is https://www.overclockers.co.uk/, and from what I can tell, they are a legitimate retailer that work with manufacturers and such? I would be importing from UK to the US via DHL. The reason why I'm thinking about this route is I found a GPU at MSRP that is not in stock in Microcenter, Amazon or New Egg from what I can tell. Or at least not via John Doe rando Tech shop at 300-400 dollars above MSRP. Are there any custom add on cost that I am not aware of? I don't seem to be able to find resources to help calculate that. I presume there would be no warranty should something goes wrong? Or if item gets damaged via shipping, i would be left holding a bag with no resolution options and a broken GPU? BR.,

a 5900x and yea i use DDU in safe mode. I didn't change my driver for a long time. When I had issues, I went and updated the driver. and kept doing that until they said i was on the latest driver. Then when it failed to resolve the issue, i use DDU to reinstall driver. If i were to upgrade my gpu (since the new ones seems vastly better and mine is showing its tooth a bit), what would you advise based on the rest of the post?

uh what other diagnostic should I do besides ensuring my driver is updated and uninstalling and reinstalling while in safe mode? this is a new computer that is less than a year old and i haven't had issues other than this one displaying problem? The gpu is the oldest component in my pc at this movement? I've had other gpu problems with the 5700xt before and I had to rma it so this is refurbished.

Hi, I have a 5700xt gpu and it seems to be having some problems. Computer could be working normally, and then the screen suddenly freezes. I know that the computer isn't frozen because the video or music in the background is still running as normal. It used to happen in demanding games after 4 hours of use but recently I could just be browsing the web and it would freeze... and at increasing frequency which is concerning. I already tried updating driver and reinstalling them. So I'm looking at an upgrade in terms of GPUs. I don't know if it is my luck but i've always seemed to have problems with my powercolor red devil 5700xt gpu. Some people tell me to go for the AMD 6960xt gpus, but all the ones i can find are 3rd party sellers on Amazon or ebay, and that kinda leaves me a bit squimish. Regarding the 7000 series AMD GPUs, based on what I have gleamed from most of the review videos from tech youtubers, people are saying don't buy the 7900xt because 7900xtx is only 100 dollars more but 20% ish better in performance. I've been looking around everywhere for a gpu and I have yet to find any 7900xtx around in my local Microcenter or any online retailers. The ones that are on amazon or other online retailers are sold by 3rd party and scalped for a price $300+ for msrp. I've found some 7900xt AIB board versions that are in sold by Amazon itself and at msrp. Should I pull the trigger? or just wait in hopes that I can find 7900xtx gpus at msrp which seems like it won't be a thing for awhile? Also, what is the difference between Sapphire nitro 7900xt vs the XFX Speedster MERC310 AMD Radeon RX 7900XT? My understanding is that both are not using reference card versions, but one is 200 ish dollars cheaper? Edit: I actually found a 7900xtx red devli gpu at my local microcenter. it seems to be around msrp. Should I consider it over the sapphire 7900xt (at similar price) or the vastly cheaper XFX MERC310 7900xt? The red devil reviews on microcenter seems to complain about coil while?

the 3rd picture from the bottom with the ribbon looking thing and keyboard, if you flip the laptop over, the thing on the other side of the ribbon looking thing seemed a little deformed bent-ish. Would that be the top lid/ hinges? The hinge thing seemed fine and it opens and close smoothly. Is that ribbon looking thing exposed a problem? If this is more of an aesthetic problem where it looks worn, I am not too inclined to fix it, but if it will eventually shorten life of laptop, i would try to get it fixed.

Hi, I was using my laptop and accidentally fell asleep with it physically opened but turned off. Next I woke up, I noticed some problem with the laptop where something unintended happened (photos attached): When it is closed, there seem to be some sort of lip between the top and the bottom where you can see a bit of screen poking out. Sometimes when you close the lapotop, it doesn't stay close, and definitely doesn't stay closed when held on its side. The top lid exterior near the hinge area shows a bit of metal indention/ stress marks. and when the laptop is opened, there are 2 ribbon thing that is visible as shown in the red square in one of the photos. The laptop still works when i turn on and such, but those problems kinda concerns me. I took it to microcenter and one of the service tech opened up the bottom (but didn't remove the mobo or batteries) and couldn't think what the problem could be. Would replacing the top lid (where I buy the top lid, but the service tech move the screen over and replace the top lid (the screen lid) fix this issue? I'm hoping to have some sort of direction to give the service tech if there is a fix. I can't be the only idiot to have this issue happened to it.

Considering using LTT store for the backpack, but I'm wondering if LTT store charge your credit card upon order placement? or when they start order fulfillment? Thanks!

I don't believe I overclocked/undervolted CPU... I had a friend help with the build as I didn't have all the tools. How would I go about checking on those things? But from your answer, generally it doesn't seem like something to be concerned about?