Hey all,
Bit of a weird and very frustrating one, my microphone was working all day today, I was talking to people and while I was gaming on discord, suddenly now at night, the mic stops working and I can't turn the headset off.
I've turned the volume adjuster all the way down and instead of turning off, I still hear out of it but at a really low volume.
The microphone while it's down, doesn't detect any sound out of it either.
Troubleshooting steps I've tried below:
Reinstalling drivers
Reinstalling Sennheiser gaming software
Checked privacy settings on windows to make sure they are on
Uninstalled any other software that may (to the best of my knowledge) have permission to the microphone
Tried muting/unmutting from windows sound control panel
Tried muting/unmuting from the Sennheiser gaming software
I've submitted a ticket with Sennheiser warranty (I live in Australia and bought directly from them) to see if I can get an RMA, I've already had annoying issues with this headset with static and distance (story for another time), any help you awesome peeps can provide please let me know