Hello everyone!
I just had a quick question regarding my recent purchase of the Sennheiser Game One headphones.
The headphones themselves work great, amazing sound quality and clarity, no distortions or static detected as of now.
There is a problem however with the microphone itself. Using any form of communication via the microphone (discord, skype, etc..) I have had people telling me the sound is somewhat soft.
I have played with each app setting, raising the levels, sensitivity, volume of the mic, driver updates, but nothing seems to be helping. Even after tweaking windows settings, increasing levels and dB boost of 30, i'm still having the same problem.
If I go into the microphone setup wizard in windows, the wizard prompts you to say the "Peter dictates it to typing..." phrase. However, it won't automatically finish like with my old headset, instead I have to click "next" and it will ask if my Mic was muted, as it didn't detect anything. The interesting thing is that it shows a sensitivity level on during the test, and I can see that it's detecting it, and is well within the "green zone".
My question is, does anyone know why the Mic isn't working as well? I have tried searching for answers online, but it doesn't seem like anyone has this problem with their headsets.
Is it because I need a dedicated sound card? (Currently using Asrock Z270 Killer SLI/AC onboard)
Or perhaps a DAC/AMP (Although this should only affect the headphones themselves and not the Mic from what I know)
Or do I need to purchase a ADC?
I'm sorry if my question seems vague and elementary, but i'm just not well-versed in the audio world.
Please help!