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derr12

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  1. Funny
    derr12 got a reaction from NekoBubbles in 1080p ultra vs 4k low   
    *cries in 49" uber-wide 1440p + 5700xt
  2. Like
    derr12 got a reaction from ShottiePippen in Call Centers   
    Cut my teeth in call centers back in the day.  
    You could have a smoking gun set of symptoms, jump to the correct action, then have your team leader reprimand you for not sticking to the process. 
    Its frustrating, but try and have mercy on the poor souls on the other end of the line.  They are micromanaged into near uselessness.   
  3. Agree
    derr12 got a reaction from Dr_Whom in Call Centers   
    Also, they likely hire a wide range of people. The processes are there so you can have an entirely unskilled person work the phones.  Considering every call center contract I was on had near 100% turnover rates after 3 months, you can see how that would be a problem.   
     
    Tech support for a small company usually had folks burn out after a couple years (unless you are a masochist like me).
  4. Agree
    derr12 got a reaction from Dr_Whom in Call Centers   
    Cut my teeth in call centers back in the day.  
    You could have a smoking gun set of symptoms, jump to the correct action, then have your team leader reprimand you for not sticking to the process. 
    Its frustrating, but try and have mercy on the poor souls on the other end of the line.  They are micromanaged into near uselessness.   
  5. Agree
    derr12 got a reaction from Needfuldoer in xQc Broke his Computer AGAIN... so I Got on a Plane   
    He strikes me as being on the spectrum.  
  6. Agree
    derr12 got a reaction from LIGISTX in I need help with my server Fanboard and Noise   
    yeah, anything south of a 4u chassis is going to sound like a rocket engine, just how it is because you have a tiny cpu cooler and low vertical, so high RPM 80mm's get used.  I just acquiesced to the wife to replace the 2u opteron rig with an old dell t320 tower.  you put slower quieter fans in there you will probably start overheating, but that isnt always the case.
     
    It was too damn noisy.  happy wife, happy life. 
  7. Like
    derr12 got a reaction from leadeater in AT&T Prepares 20Gbps Internet   
    muxing exists.  problem is that ONT and OLT optical hardware isnt generally passively cwdm friendly.  going active end to end would be really expensive too.  putting a high count fiber in/splicing to fdh's is the standard.  and FDH's are very close to the end user so an extra 5 mins to do the job isnt much of a burden.   
     
    that would be super cool tho.  providers would be all over that if it starts making sense. we are all about increasing cost efficiency. 
  8. Like
    derr12 got a reaction from Lurick in AT&T Prepares 20Gbps Internet   
    muxing exists.  problem is that ONT and OLT optical hardware isnt generally passively cwdm friendly.  going active end to end would be really expensive too.  putting a high count fiber in/splicing to fdh's is the standard.  and FDH's are very close to the end user so an extra 5 mins to do the job isnt much of a burden.   
     
    that would be super cool tho.  providers would be all over that if it starts making sense. we are all about increasing cost efficiency. 
  9. Informative
    derr12 got a reaction from kirashi in AT&T Prepares 20Gbps Internet   
    I Work with FTTH.  
     
    So basically, they will likely have an FDH on the street with bone standard 32 way fiber splitters that feed the home drop fibers.   All they need to do to upgrade to the latest pon standards is have an OLT (usually an 8 slot x 16 port) in the head-end that can support enough transport link, and can support these new 25gbps optics.  
     
    Then they run one of the new pon ports out to the FDH and add another splitter dedicated to the ultra fast speed customers (ONT's that are not the 25gps pon wont work)  
     
    if a customer upgrades, Installer swaps the drop fiber from the gpon or xgspon splitter they were on before to the new splitter.  then they install an ONT that has a 25gbps pon optic in it. 
     
    The cost for the Head end equipment is probably 200k. you could service up to 4096 subs that way PER OLT (provided you dont run out of transport capacity). The ONT's are probably hard to come by and super expensive too. 
     
     
     
  10. Informative
    derr12 got a reaction from leadeater in AT&T Prepares 20Gbps Internet   
    cant use the old ONT's with the faster tiers/connected to the Newer standard OLT ports.  Plenty of areas with older OLT's and no new standerd OLT hardware so i assume they could send them out to those spots for new hookups/growth.  Either that...  e-waste...  so organically as grandma decides she doesn't want 10 meg service anymore, she calls for an upgrade, and the installer would swap the ONT and hook her drop fiber to an XGS or better fed splitter in the FDH (if available).  
     
    The CPE (ONT) equipment seems to last almost forever, and from what ive seen, the OLT's last even longer.  (likely by virtue of over-built power and well cooled server rooms).
     
    I haven't seen it yet, but in theory if they wanted to de-comm old HE equipment they could just book installs to swap peoples ONT's/splitter ports enmasse.  then once the old OLT is fully groomed out, can remove it from the head-end. 
     
     
     
  11. Informative
    derr12 got a reaction from AlwaysFSX in AT&T Prepares 20Gbps Internet   
    I Work with FTTH.  
     
    So basically, they will likely have an FDH on the street with bone standard 32 way fiber splitters that feed the home drop fibers.   All they need to do to upgrade to the latest pon standards is have an OLT (usually an 8 slot x 16 port) in the head-end that can support enough transport link, and can support these new 25gbps optics.  
     
    Then they run one of the new pon ports out to the FDH and add another splitter dedicated to the ultra fast speed customers (ONT's that are not the 25gps pon wont work)  
     
    if a customer upgrades, Installer swaps the drop fiber from the gpon or xgspon splitter they were on before to the new splitter.  then they install an ONT that has a 25gbps pon optic in it. 
     
    The cost for the Head end equipment is probably 200k. you could service up to 4096 subs that way PER OLT (provided you dont run out of transport capacity). The ONT's are probably hard to come by and super expensive too. 
     
     
     
  12. Agree
    derr12 got a reaction from Needfuldoer in I've accidentally become the IT guy at my office. I could use some advice, tips, and help.   
    I spent the better part of 16 years in the salt mines of IT support.  All the way up from tier1 to sysadmin/tier2 and now just exiting tier3/ops support all together. I started with only a hobbyists knowledge of computers and part time jobs at computer shops. 
     
    If you aren't cut out for IT support work, you'll know pretty quick.  Most new people burn out in a year or two from dealing with users and their problems. 
    90% of dealing with users is trying to figure out what they mean vs what they say.  Remote desktop tools will save your sanity in this regard. 
     
    Google/youtube will teach you everything you need/want to know.  Have the boss let you have an IT bench/lab to learn hands on. 
     
    Above all else,  have a sound exit strategy.  IT support work will turn you into a miserable old curmudgeon like me in no time. 
  13. Like
    derr12 got a reaction from leadeater in AT&T Prepares 20Gbps Internet   
    I Work with FTTH.  
     
    So basically, they will likely have an FDH on the street with bone standard 32 way fiber splitters that feed the home drop fibers.   All they need to do to upgrade to the latest pon standards is have an OLT (usually an 8 slot x 16 port) in the head-end that can support enough transport link, and can support these new 25gbps optics.  
     
    Then they run one of the new pon ports out to the FDH and add another splitter dedicated to the ultra fast speed customers (ONT's that are not the 25gps pon wont work)  
     
    if a customer upgrades, Installer swaps the drop fiber from the gpon or xgspon splitter they were on before to the new splitter.  then they install an ONT that has a 25gbps pon optic in it. 
     
    The cost for the Head end equipment is probably 200k. you could service up to 4096 subs that way PER OLT (provided you dont run out of transport capacity). The ONT's are probably hard to come by and super expensive too. 
     
     
     
  14. Like
    derr12 got a reaction from LoboTechnician in I've accidentally become the IT guy at my office. I could use some advice, tips, and help.   
    I spent the better part of 16 years in the salt mines of IT support.  All the way up from tier1 to sysadmin/tier2 and now just exiting tier3/ops support all together. I started with only a hobbyists knowledge of computers and part time jobs at computer shops. 
     
    If you aren't cut out for IT support work, you'll know pretty quick.  Most new people burn out in a year or two from dealing with users and their problems. 
    90% of dealing with users is trying to figure out what they mean vs what they say.  Remote desktop tools will save your sanity in this regard. 
     
    Google/youtube will teach you everything you need/want to know.  Have the boss let you have an IT bench/lab to learn hands on. 
     
    Above all else,  have a sound exit strategy.  IT support work will turn you into a miserable old curmudgeon like me in no time. 
  15. Funny
    derr12 got a reaction from dogwitch in The $1,000,000 Unboxing. (SPONSORED)   
    This hardware unboxing made me throw my pants away in a fit of passion.  
  16. Like
    derr12 got a reaction from CosmoKramer in The $1,000,000 Unboxing. (SPONSORED)   
    This hardware unboxing made me throw my pants away in a fit of passion.  
  17. Informative
    derr12 got a reaction from NemesisPrime_691 in My PC keeps turning off...   
    Mentioned he needed to for windows 11,  There are some security things that early bios versions lack in a lot of cases. so he would have to downgrade windows as well if he wanted to do that. 
     
     
  18. Like
    derr12 got a reaction from CarlBar in Billions of transistors are sooo last year: Adaptive transistors could cut cpu sizes by up to 85%   
    turns out, graphine is really hard to make. 
  19. Like
    derr12 got a reaction from crzp in Homelab: 4 or 5 bay ssd enclosure for DAS with RAID Capabilities?!   
    with the price of ssd enclosures these days, its probably cheaper to just grab an old dual or quad core off e-bay and use that with unraid or freenas or something. the expensive part will be getting decent speeds over the network since usb really is a bad interface for a VM storage space,  proxmox as i recall, will let you use NFS shares for datastores.  
     
    other option is a sas expander that you can plug right into a controller on your server. those are pretty cheap.  
  20. Informative
    derr12 got a reaction from Levent in Would upgrading SAS HDDs to SATA SSDs for MSSQL help in this case?   
    in my experience,  going from spinning rust to ssd's in the same drive configuration made firebird database stuff about 10x faster.  mind you thats without touching anything else.  your situation may be different.
     
     
     
     
     
  21. Like
    derr12 got a reaction from justpoet in First steel made without fossil fuels   
    Ah, there is actually a process to take hydrogen from electrolysis, then combine it with CO2 in order to make methane.  obviously more complicated but methane is easier to store, and you'd be scrubbing CO2 from the atmosphere in the process. 
  22. Informative
    derr12 got a reaction from thechinchinsong in Any server nerds in the house? Dell Canada publish specs on 3 upcoming 7nm Epyc Milan CPUs confirming rumours   
    Been running first gen epyc for over 2 years.  vsphere.  Its rock stable on the supermicro platform.
  23. Informative
    derr12 got a reaction from StDragon in Any server nerds in the house? Dell Canada publish specs on 3 upcoming 7nm Epyc Milan CPUs confirming rumours   
    Been running first gen epyc for over 2 years.  vsphere.  Its rock stable on the supermicro platform.
  24. Funny
    derr12 got a reaction from Asez23 in RX 6000 and RTX 3000 Series Shortages Partly Caused by GDDR6 Shortage, Supply Unlikely to Return to Normal Until Feb.   
    just make sure to use a GPU with a back plate. the old school nakid PCB video cards will tear you several new ones... or at least go fan side up. 
  25. Funny
    derr12 got a reaction from Helpful Tech Witch in RX 6000 and RTX 3000 Series Shortages Partly Caused by GDDR6 Shortage, Supply Unlikely to Return to Normal Until Feb.   
    just make sure to use a GPU with a back plate. the old school nakid PCB video cards will tear you several new ones... or at least go fan side up. 
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