Possibly unnecessary story, tl;dr at the bottom
I recently purchased a refurbished Arris SBG6700-AC modem/router/wireless ap to replace the comcast one that I've been renting. Installation went fine, it activated, is receiving, everything works. However during extended periods of high traffic it seems to lose it's connection to the internet. Pings to google will time out, tracerts return weird latency and dns probes fail. The last time this happened, on a hunch I decided to take a temp on the box as I thought it was running hotter than it should be. The surface temps of the plastic case were 145F (63C for my Canadian friends). I unplugged it let it set and then plugged it back in and took an idle temp of 110F (43C). My question is: Could the heat be affecting the performance? How hot is to hot for a modem?
tl;dr - Modem has intermittent issues. Temping @ 145F(63C) at load, 110F(43C) at idle. Could the heat be causing the issue?