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GOTSpectrum
GOTSpectrum GOTSpectrum

Guys can I just take a min to say how good my experience with AeroCool support has been, I own an AeroCool Tor Pro(FOLDATRON's case) and one of the front fans unfortunately died, the RGB worked but the fan died.

 

Well I emailed them on the evening of July 13th explaining the issue.

 

On July 14th, 3:59am I received an email from 'Tom' asking for a shipping address and he explained that they would try to get one sent out to me ASAP but with stock being affected due to the ongoing global issue there may be a short wait. 

 

Today, 16th July I received a package containing a new fan.

 

I have emailed Tom to thank him for the rapid nature of the resolution to my issue. 

  1. NZKshatriya

    NZKshatriya

    EPIC

    If I had the money I'd buy one of these things, needing one or not :P

     

  2. GOTSpectrum

    GOTSpectrum

    @NZKshatriya My only gripe is the glass front panel, but I'm wanting to get a mesh version fabbed for it. Have considered getting a new metal panel to replace the side glass fabbed from steel too to have side mounted fans(probably won't due to cost though. I really miss side mounted fans. But the core and tooling of the case is excellent. 

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