DanielJacint2

Hi everyone, About 6 months ago, I bought a 2nd hand Ryzen 3950x. It worked excellent for 5 months, no issues at all. Until my pc shut down and never turned on again. Debug LED points to CPU, tried the basic troubleshooting such as RAM reseat and test, CMOS clear and BIOS was already up to date. Tested 2 more motherboards, both wouldn't boot. Put a new CPU in and it booted right up. So right now im trying to see what my options are. I can't get ahold of the guy who sold the CPU to me anymore and I don't have a receipt so AMD warranty repair is out of the question. Is there anything else i can do? Is there an out of warranty repair option? I am happy to pay I just dont want my CPU going to waste. Thanks

Hey guys, Recently, my computer has started to bluescreen while I'm gaming with the WHEA UNCORRECTABLE ERROR and no error code. I'll paste the resulting Event Viewer XML below. As far as I can find online, it is a hardware problem. I have tried AIDA 64 Stability test on the CPU with no problem, furmark for ages and the GPU seems fine. Memtest for 30hrs with no issues. I have tried a different ssd for a couple days and there were no bluescreens but when i switched back to my original ssd, the bluescreens didnt return, for a couple days at least. The last thing i was able to test is removing a pcie riser cable. It seems to be running fine now but im sure the bluescreens will start again. Does anyone have any ideas on what else i can test and if there is any more information i can provide please let me know/ thanks, My PC Specs are Applications I have installed. BSOD XML

I usually have my ram in slots 2 and 4 as slot 1 is blocked by my cooler. I've had it in this configuration since I built the PC many months ago. I just tried a single ram module in slot 3 and nothing changed unfortunately. BSOD with a stop code of: UNEXPECTED STORE EXCEPTION

This has been going on for a while and I don't know what set it off. Below is a description of the problem and the steps I've taken so far. My computer keeps crashing usually during gaming but for a while it was just as it booted too. The error messages are usually "CRITICAL PROCESS DIED" , "SYSTEM SERVICE EXCEPTION" and "UNEXPECTED STORE EXCEPTION". Sometimes as the PC crashes it's accompanied by some beeping from my headphones/speakers. Steps I've taken to fix this include: 1. Running DISM and SFC commands: initially nothing came up but after a few more crashes, some integrity violations appeared. 2. I erased the PC and reinstalled a fresh copy of windows 10 pro. A list of installed apps will be listed below. 3. Uninstalled recently installed devices and associated drivers. 4. Tested both ram sticks individually in different slots. 5. Removed vertical gpu bracket and riser cable. None of these steps seem to have worked as i still can't open a game and get past the loading screen. Most other tasks seem to run fine. Some eventdata from the various bsods i've encountered today BSOD 1: - System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4} EventID 41 Version 6 Level 1 Task 63 Opcode 0 Keywords 0x8000400000000002 - TimeCreated [ SystemTime] 2020-05-21T09:07:43.596614200Z EventRecordID 2785 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer DanielPC - Security [ UserID] S-1-5-18 - EventData BugcheckCode 239 BugcheckParameter1 0xffff83836fb3d240 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress 0 PowerButtonTimestamp 0 BootAppStatus 0 Checkpoint 0 ConnectedStandbyInProgress false SystemSleepTransitionsToOn 0 CsEntryScenarioInstanceId 0 BugcheckInfoFromEFI true CheckpointStatus 0 BSOD 2: - System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4} EventID 41 Version 6 Level 1 Task 63 Opcode 0 Keywords 0x8000400000000002 - TimeCreated [ SystemTime] 2020-05-21T09:43:06.466457200Z EventRecordID 3049 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer DanielPC - Security [ UserID] S-1-5-18 - EventData BugcheckCode 340 BugcheckParameter1 0xffffad895a3ae000 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress 0 PowerButtonTimestamp 0 BootAppStatus 0 Checkpoint 0 ConnectedStandbyInProgress false SystemSleepTransitionsToOn 0 CsEntryScenarioInstanceId 0 BugcheckInfoFromEFI true CheckpointStatus 0 BSOD 3: - System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4} EventID 41 Version 6 Level 1 Task 63 Opcode 0 Keywords 0x8000400000000002 - TimeCreated [ SystemTime] 2020-05-21T12:11:24.592374600Z EventRecordID 3975 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer DanielPC - Security [ UserID] S-1-5-18 - EventData BugcheckCode 59 BugcheckParameter1 0xc0000006 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress 0 PowerButtonTimestamp 0 BootAppStatus 0 Checkpoint 0 ConnectedStandbyInProgress false SystemSleepTransitionsToOn 0 CsEntryScenarioInstanceId 0 BugcheckInfoFromEFI true CheckpointStatus 0 My PC Specs are AMD 3700X ASUS ROG Strix X570-F Gaming Motherboard G.Skill Trident Z RGB 16GB (2x 8GB) DDR4 3600Mhz Memory GeForce RTX 2080 GAMING TRIO The list of applications installed are: Application Version 7-Zip 19.00 (x64) 19.00 Adobe AIR 32.0.0.125 AdoptOpenJDK JRE with Hotspot 11.0.7.10 (x64) 11.0.7.10 AdoptOpenJDK JRE with Hotspot 8.0.252.09 (x64) 8.0.252.09 AdoptOpenJDK JRE with Hotspot 8.0.252.09 (x86) 8.0.252.09 AI Suite 3 3.00.52 Amazon Redshift ODBC Driver 64-bit 1.4.10.1000 American Truck Simulator ASTRO Command Center 1.0.216 Audacity 2.3.3 2.3.3 Backup and Sync from Google 3.49.9800.0000 Battle.net BeamNG.drive Besiege Call of Duty Modern Warfare CORSAIR iCUE Software 3.28.70 Dashlane 6.2018.0.34867 DiRT 3 Complete Edition Discord 0.0.306 Epic Games Launcher 1.1.267.0 Geeks3D FurMark 1.21.1.0 Google Chrome 81.0.4044.138 Grand Theft Auto V HandBrake 1.3.2 1.3.2 HITMAN™ Malwarebytes version 4.1.0.56 4.1.0.56 Microsoft ODBC Driver 17 for SQL Server 17.1.0.1 Microsoft Office 365 ProPlus - en-us 16.0.11929.20708 Microsoft OneDrive 20.052.0311.0011 Microsoft Silverlight 5.1.50918.0 Microsoft Teams 1.3.00.12058 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 10.0.40219 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 11.0.61030.0 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 11.0.61030.0 Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40649 12.0.40649.5 Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.25.28508 14.25.28508.3 Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127 14.24.28127.4 Minecraft Launcher 1.0.0.0 Mozilla Firefox 76.0.1 (x64 en-GB) 76.0.1 Mozilla Maintenance Service 76.0.1 Need for Speed: Hot Pursuit Notepad++ (32-bit x86) 7.8.6 NVIDIA GeForce Experience 3.20.3.63 3.20.3.63 NVIDIA Graphics Driver 445.87 445.87 NVIDIA HD Audio Driver 1.3.38.26 1.3.38.26 NVIDIA PhysX System Software 9.19.0218 9.19.0218 NVIDIA USBC Driver 1.38.831.832 1.38.831.832 NZXT CAM 4.7.0 4.7.0 Plex 1.11.0 Project CARS psqlODBC_x64 09.06.0504 Revo Uninstaller 2.1.5 2.1.5 Rocket League Rockstar Games Launcher 1.0.23.252 Rockstar Games Social Club 2.0.5.5 SparkoCam 2.3.9 Spotify 1.1.32.618.gda5638a6 Steam 2.10.91.91 Tableau 2020.2 (20202.20.0415.1946) 20.2.25003 Tableau Prep Builder 2020.2 (20.21.20.0410.2028) 20.21.5393 Teams Machine-Wide Installer 1.3.0.4461 TeamViewer 15.5.3 UrBackup (remove only) 2.4.10 VLC media player 3.0.10 WinDirStat 1.1.2 Let me know if there is any more information you require and your help is greatly appreciated.

So basically I want a one cable solution so I can connect my PC and my Mac to the same peripherals. For the PC however, I would like G-sync to work. It would connect with USB C directly to my 2080 graphics card. If anyone has any recommendations or just know that it would work that would be appreciated. Thanks

i tried another power supply and the problem still exists

i did a clean install and everything was fine. once i started loaded my applications on (all downloaded again so it was the latest version) including my steam library, i started noticing it again in games.

I updated the BIOS after noticing the problem. ill grab a spare ssd and run my pc off that and see what happens. ill keep you updated.

I've attached the output of WhySoSlow. I haven't noticed any crashes, only popping, stuttering and drop outs in audio. If i'm watching a video, the audio will generally go out of sync. I've uninstalled any updates going back to the 16th of March. SFC/SCANNOW returned: Windows Resource Protection did not find any integrity violations. chkdsk returned no problems DISM returned: No component store corruption detected. Can't think of anything else to do. WhySoSlowOutput.htm

BIOS is up to date Latest Chipset Drivers installed HPET enabled The problem still persists. Any other suggestions? I don't have access to either of these. Is there anything else i can do?

is there any way i can test that?

As of last week, I've started noticing random stuttering in audio and occasionally video. This has made it close to impossible to watch any video weather it be on youtube or offline. I can't game or even listen to music without being interrupted. i've done some research on the topic and can't seem to understand what's causing it. I've run LatencyMon and it's given me the following output. Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. LatencyMon has been analyzing your system for 0:00:16 (h:mm:ss) on all processors. SYSTEM INFORMATION _________________________________________________________________________________________________________ Computer name: DANIELPC OS version: Windows 10 , 10.0, build: 14393 (x64) Hardware: MS-7995, MSI, B150I GAMING PRO AC (MS-7995) CPU: GenuineIntel Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz Logical processors: 8 Processor groups: 1 RAM: 16330 MB total _________________________________________________________________________________________________________ CPU SPEED _________________________________________________________________________________________________________ Reported CPU speed: 4008 MHz Measured CPU speed: 1 MHz (approx.) Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results. WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature. _________________________________________________________________________________________________________ MEASURED INTERRUPT TO USER PROCESS LATENCIES _________________________________________________________________________________________________________ The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event. Highest measured interrupt to process latency (µs): 42773.711103 Average measured interrupt to process latency (µs): 3.039995 Highest measured interrupt to DPC latency (µs): 42770.134257 Average measured interrupt to DPC latency (µs): 1.516753 _________________________________________________________________________________________________________ REPORTED ISRs _________________________________________________________________________________________________________ Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal. Highest ISR routine execution time (µs): 38.498503 Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation Highest reported total ISR routine time (%): 0.000325 Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation Total time spent in ISRs (%) 0.000389 ISR count (execution time <250 µs): 107 ISR count (execution time 250-500 µs): 0 ISR count (execution time 500-999 µs): 0 ISR count (execution time 1000-1999 µs): 0 ISR count (execution time 2000-3999 µs): 0 ISR count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________ REPORTED DPCs _________________________________________________________________________________________________________ DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution. Highest DPC routine execution time (µs): 39.880739 Driver with highest DPC routine execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation Highest reported total DPC routine time (%): 0.000507 Driver with highest DPC total execution time: ndis.sys - Network Driver Interface Specification (NDIS), Microsoft Corporation Total time spent in DPCs (%) 0.001440 DPC count (execution time <250 µs): 536 DPC count (execution time 250-500 µs): 0 DPC count (execution time 500-999 µs): 0 DPC count (execution time 1000-1999 µs): 0 DPC count (execution time 2000-3999 µs): 0 DPC count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________ REPORTED HARD PAGEFAULTS _________________________________________________________________________________________________________ Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution. Process with highest pagefault count: spotify.exe Total number of hard pagefaults 3 Hard pagefault count of hardest hit process: 2 Highest hard pagefault resolution time (µs): 6.401447 Total time spent in hard pagefaults (%): 0.000012 Number of processes hit: 2 _________________________________________________________________________________________________________ PER CPU DATA _________________________________________________________________________________________________________ CPU 0 Interrupt cycle time (s): 0.298683 CPU 0 ISR highest execution time (µs): 38.498503 CPU 0 ISR total execution time (s): 0.000498 CPU 0 ISR count: 107 CPU 0 DPC highest execution time (µs): 39.880739 CPU 0 DPC total execution time (s): 0.001587 CPU 0 DPC count: 488 _________________________________________________________________________________________________________ CPU 1 Interrupt cycle time (s): 0.052790 CPU 1 ISR highest execution time (µs): 0.0 CPU 1 ISR total execution time (s): 0.0 CPU 1 ISR count: 0 CPU 1 DPC highest execution time (µs): 7.982784 CPU 1 DPC total execution time (s): 0.000033 CPU 1 DPC count: 7 _________________________________________________________________________________________________________ CPU 2 Interrupt cycle time (s): 0.037964 CPU 2 ISR highest execution time (µs): 0.0 CPU 2 ISR total execution time (s): 0.0 CPU 2 ISR count: 0 CPU 2 DPC highest execution time (µs): 14.294661 CPU 2 DPC total execution time (s): 0.000061 CPU 2 DPC count: 10 _________________________________________________________________________________________________________ CPU 3 Interrupt cycle time (s): 0.039235 CPU 3 ISR highest execution time (µs): 0.0 CPU 3 ISR total execution time (s): 0.0 CPU 3 ISR count: 0 CPU 3 DPC highest execution time (µs): 9.929890 CPU 3 DPC total execution time (s): 0.000038 CPU 3 DPC count: 7 _________________________________________________________________________________________________________ CPU 4 Interrupt cycle time (s): 0.050156 CPU 4 ISR highest execution time (µs): 0.0 CPU 4 ISR total execution time (s): 0.0 CPU 4 ISR count: 0 CPU 4 DPC highest execution time (µs): 8.957086 CPU 4 DPC total execution time (s): 0.000038 CPU 4 DPC count: 8 _________________________________________________________________________________________________________ CPU 5 Interrupt cycle time (s): 0.035479 CPU 5 ISR highest execution time (µs): 0.0 CPU 5 ISR total execution time (s): 0.0 CPU 5 ISR count: 0 CPU 5 DPC highest execution time (µs): 10.725050 CPU 5 DPC total execution time (s): 0.000037 CPU 5 DPC count: 6 _________________________________________________________________________________________________________ CPU 6 Interrupt cycle time (s): 0.042538 CPU 6 ISR highest execution time (µs): 0.0 CPU 6 ISR total execution time (s): 0.0 CPU 6 ISR count: 0 CPU 6 DPC highest execution time (µs): 9.869012 CPU 6 DPC total execution time (s): 0.000025 CPU 6 DPC count: 5 _________________________________________________________________________________________________________ CPU 7 Interrupt cycle time (s): 0.032168 CPU 7 ISR highest execution time (µs): 0.0 CPU 7 ISR total execution time (s): 0.0 CPU 7 ISR count: 0 CPU 7 DPC highest execution time (µs): 12.212325 CPU 7 DPC total execution time (s): 0.000024 CPU 7 DPC count: 5 _________________________________________________________________________________________________________ My system specs are Operating System: Win10 64bit Motherboard: MSI B150I Gaming Pro AC CPU: i7 6700K RAM: 16GB DDR4 Graphics Card: EVGA GTX 980 Graphics Driver Version: 378.92 Realtek HD Audio Manager Version: 6.0.1.8059