Mionwang

Hey! Thanks for the response. I'll perhaps try keeping it overnight someday, but I was kind of running out of time so ended up just formatting and re-installing everything from scratch. I needed access to boot priority to copy a cloned m.2 drive as i don't have an external reader/other means. I tried unplugging the battery and keeping it that way for a few hours including holding the power button down for a few minutes to drain the capacitors. Apparently laptops have a more secure bios. No way to short it either.

So I've this ROG GL552VW laptop from ASUS, and ever since I got it, it has had this BIOS admin password. I never really needed those admin settings on my laptop so never really bothered with that much, until now. I need access to the boot priority settings and that falls under the admin settings. I HAVE TRIED EVERYTHING THAT IS AVAILABLE ONLINE, i.e. o removing CMOS battery o resetting date to a certain date and then in bios pw window alt + r o alt + r in bios pw window (does nothing and inputs an r instead) o every possible combination of the three above o entering password incorrectly 3 times (it's supposed to show a reset pw dialogue. it doesn't. it just freezes everything and you need to restart the PC) So, is there any way to reset it or taking it to ASUS is the only way to go? Is it even possible to reset the password so easily?

Had totally forgotten about this thread. I had narrowed the problem down to Windows Font Cache Service and disabling it did the trick. It doesn't seem to be causing any other problems and it has been 5 months since. thanks people for the responses.

Thanks for the response. No, all the browsers etc. are on the SSD. In fact all my apps are installed onto that SSD or the other SATA SSD. I don't believe it's something that's being caused by a slow drive. Even the HDD i'm using is 7200RPM and is fast enough to not cause the problem, as proven during the past few years of me using the device. I dug a little deeper and turns out the high CPU usage and the temporary freeze is being caused by Windows Font Cache Service or so i think. While it's frozen, the Windows Font Cache Service seems to be using the most resources and as soon as the browser starts responding the Windows Font Cache Service CPU usage goes back to normal. I've tried rebuilding the font cache but as soon as i launch any web browser it starts doing some funky stuff all over again.

I'm using Windows 10 home 64 bit on an Asus rog laptop (GL552VW) with core i7 6700HQ, GTX 960M, 32GB of DDR4 RAM. The OS is installed to a SanDisk SATA m.2 SSD. Every software is up to date. Whenever I boot my device and launch chrome or any web browser and search something, the browser freezes temporarily for about a minute. After that everything starts working just fine, like nothing ever happened. During the freeze the CPU usage spikes to 40-70%. Any idea what's causing that and how to fix it? I've tried reinstalling chrome, clearing browsing data and cache but it doesn't seem to work. UPDATE: i'm now 99% certain that Windows Font Cache Service is causing this issue. I went ran services.msc and stopped the font cache service there. Launched chrome and viola! It didn't crash. It is however a temporary solution as i don't want to disable the service permanently nor do i wanna stop the service manually every time i wanna launch chrome. Setting the service to "manual" doesn't work. Chrome (or any browser) forces it to launch and crashes. I still don't know exactly what is causing the font cache service to crash the web browsers.

Please delete this post. Nobody responded and it's really old lol.