jammsen

Yes i wanted to report this too, they ask personal data before creating an account and then they want your personal identifialbale data before you ANYWHERE getting the information about how much the service is costing. Thats is a bit no-go in Germany and on mutible stages illegal by law.
 
There is no information on their website what so ever, about pricing anywhere even in the FAQ, the google result about "how much does mycopilot.com cost" shows in the instant-answers 99$/month which isnt technically wrong but it is acutally wrong, the post directs to their FAQ site, which means the price was in there when google indexed it a time ago, but now its gone, why? All that is not transparent to the customer to remove critical data.
 
When you now ask in Chat (if that even works, i bugged 5 times out on me in 3 different browsers) then you get the info its 297$/every 3 monts, which is a lot in onetime payment and you need to know that to balance your accounts. All that data is intransparent and NOWHERE to be found on their website.
 
Because i was then in chat already and admittedly somewhat frustrated after like searching for infos fpr 20minutes in talked to a chat person about this and have screenshots about this. If Mods or LTT persons want thoose im happy to transfer them over privately but i wont openly post them here and get someone in trouble.
 
Judging on German-Living laws and values, have to ask, are they actively hiding stuff from you, while they need you to be open/honest and transparent about the most personal stuff and medical data? Why is the first impression i get from them beeing shady and intransparent?
 
TL;DR:
I was REALLY hyped to get into this and try this out, now i very mad, not sure if i ever can trust this company with my health-data and feel even horrible to write this post complaining about this 😢

Yes i wanted to report this too, they ask personal data before creating an account and then they want your personal identifialbale data before you ANYWHERE getting the information about how much the service is costing. Thats is a bit no-go in Germany and on mutible stages illegal by law.
 
There is no information on their website what so ever, about pricing anywhere even in the FAQ, the google result about "how much does mycopilot.com cost" shows in the instant-answers 99$/month which isnt technically wrong but it is acutally wrong, the post directs to their FAQ site, which means the price was in there when google indexed it a time ago, but now its gone, why? All that is not transparent to the customer to remove critical data.
 
When you now ask in Chat (if that even works, i bugged 5 times out on me in 3 different browsers) then you get the info its 297$/every 3 monts, which is a lot in onetime payment and you need to know that to balance your accounts. All that data is intransparent and NOWHERE to be found on their website.
 
Because i was then in chat already and admittedly somewhat frustrated after like searching for infos fpr 20minutes in talked to a chat person about this and have screenshots about this. If Mods or LTT persons want thoose im happy to transfer them over privately but i wont openly post them here and get someone in trouble.
 
Judging on German-Living laws and values, have to ask, are they actively hiding stuff from you, while they need you to be open/honest and transparent about the most personal stuff and medical data? Why is the first impression i get from them beeing shady and intransparent?
 
TL;DR:
I was REALLY hyped to get into this and try this out, now i very mad, not sure if i ever can trust this company with my health-data and feel even horrible to write this post complaining about this 😢

Yes i wanted to report this too, they ask personal data before creating an account and then they want your personal identifialbale data before you ANYWHERE getting the information about how much the service is costing. Thats is a bit no-go in Germany and on mutible stages illegal by law.
 
There is no information on their website what so ever, about pricing anywhere even in the FAQ, the google result about "how much does mycopilot.com cost" shows in the instant-answers 99$/month which isnt technically wrong but it is acutally wrong, the post directs to their FAQ site, which means the price was in there when google indexed it a time ago, but now its gone, why? All that is not transparent to the customer to remove critical data.
 
When you now ask in Chat (if that even works, i bugged 5 times out on me in 3 different browsers) then you get the info its 297$/every 3 monts, which is a lot in onetime payment and you need to know that to balance your accounts. All that data is intransparent and NOWHERE to be found on their website.
 
Because i was then in chat already and admittedly somewhat frustrated after like searching for infos fpr 20minutes in talked to a chat person about this and have screenshots about this. If Mods or LTT persons want thoose im happy to transfer them over privately but i wont openly post them here and get someone in trouble.
 
Judging on German-Living laws and values, have to ask, are they actively hiding stuff from you, while they need you to be open/honest and transparent about the most personal stuff and medical data? Why is the first impression i get from them beeing shady and intransparent?
 
TL;DR:
I was REALLY hyped to get into this and try this out, now i very mad, not sure if i ever can trust this company with my health-data and feel even horrible to write this post complaining about this 😢

No.