LogInPoi

Just now, Lurick said:

None of those would have anything to do with Aura and won't cause any issues with it either.

Mixing RAM speeds is fine, it will all run at the lowest common speed and that's about it. Unless you enabled XMP then it will default to 2400MHz or 2133MHz on the 7th gen platforms anyway.

I enable xmp but it display at 3200mhz so I press the reset button to let the xmp to reset because error q code show up

15 minutes ago, Lurick said:

Possibly, I'm not home so I can't test it myself with the latest version of Aura and 1903. I've got a version from January or so running right now and 1903 and have no issues.

my windows is 1903,OS Build18362.207

my friend's windows is 1903, OS Build 18362.175

our aura ver are also 1.07.66

Just now, Lurick said:

Possibly, I'm not home so I can't test it myself with the latest version of Aura and 1903. I've got a version from January or so running right now and 1903 and have no issues.

today I updated three intel drivers:

1. intel-system 10.1.16.6

2.intel corporation-Bluetooth 21.20.0.4

3.intel corporation-display 25.20.100.6734

and three updates for Windows Defender Antivirus

will it be the reason?

the only hardware issue is I put 2400mhz ram and 3200mhz ram together...

2 hours ago, DoctorNick said:

Either you use aura or g.skill - try deleting that too. May need to clear cmos or something like that

2 hours ago, Lurick said:

That's the problem then, to do a proper uninstall (as stupid as it sounds), you need to FIRST download a new copy of the .zip, right click that .zip folder, click properties, in the bottom it will say Unblock, click that, THEN click okay and extract the files. Then run setup.exe as administrator, let it uninstall, reboot, and run it again to re-install.

I just transfer my boot ssd to another rig and reinstall aura. the result are the same as before. that means it is the problem of aura and windows 1903 not the problem of hardware?

23 minutes ago, Lurick said:

You can try shutting down, pulling power, and removing the RAM completely for a minute and trying to re-seat it.

is it just my mobo's problem? my aio and ram will kind a refresh after reinstall aura but my mobo still keep the same color

11 minutes ago, Lurick said:

You can try shutting down, pulling power, and removing the RAM completely for a minute and trying to re-seat it.

I tried it for 10 min still the same

Just now, Lurick said:

Nah, I haven't seen anything like that before. I know when I tried to upgrade the software it was a nightmare and I had to run some "aura cleaner" software. I think I still have a copy if you want it to try. 

is there other method to reset the on board rgb led settings?

8 minutes ago, Lurick said:

That's the problem then, to do a proper uninstall (as stupid as it sounds), you need to FIRST download a new copy of the .zip, right click that .zip folder, click properties, in the bottom it will say Unblock, click that, THEN click okay and extract the files. Then run setup.exe as administrator, let it uninstall, reboot, and run it again to re-install.

I tried it just now.  now I still can't open aura. btw when the install wizard is 100% the top of that window will fresh

is it the onboard aura chip error? because I mess with the ram(I think it is the reason)

Just now, Lurick said:

What version of Aura are you downloading and from where?

What steps exactly are you taking to uninstall?

Did you download the .zip file, right click, and Unblock before extracting the files?

Did you run everything as administrator?

my aura ver is 1.06.68 I download it from https://www.asus.com/campaign/aura/jp/download.html

I go to settings > storage then find aura and click uninstall

I extract all the files because the system will ask me do u wanna extract all files

I run everything as administrator

and I use aura for a year this problem I have never happend

9 minutes ago, DoctorNick said:

Either you use aura or g.skill - try deleting that too. May need to clear cmos or something like that

I did the clear cmos thing and the rgb leds still the same as before

Just now, DoctorNick said:

delete aura. shutdown pc - turn off power on PSU. Wait for lights to go out approx 10 sec. Turn on again.

I tried it already and also unplug the eps and 24pin cable

today I installed another two dimm of ram into my system. after that it kind a fail to boot because the speed are different of the rams(I think). so I hit the on board reset botton and hope it can disable xmp. but the boot was too slow so I press the safe boot botton next. then I feel it is not safe so I pull the new two dimm of ran out and boot in to windows. after the boot the problem shows. I can't open aura and my on board rgb leds stuck at the color that I set before. later I downloaded the g skill rgb software. the soft can't let me in but I can get into the aura to change the lighting for the ram. 

I tried uninstall aura 5 times already(now I think it is an error of the mobo on board data)

I also frash back the bios and update again but nothing happened.

btw my aio did not show up in side aura 

mobo: maximus 9 formula

cpu: 7700k

ram: old set 2400mhz trident z rgb

        new set 3200mhz trident z rgb

aio: strix lc 240

it is unable to fix?

1 minute ago, LogInPoi said:

the cpu usage is around 75-85%. i use msi afterburner 

when i was playing battlefield V

3 minutes ago, Skiiwee29 said:

i5 7500 is only a 4c/4t CPU, this is going to likely be your source of issue. If you check your CPU usage, is it at 100%?

the cpu usage is around 75-85%. i use msi afterburner 

1 minute ago, CapitalistVN said:

Nah, the motherboard isn't the problem. Even with 8 lanes at PCI-E 3.0 speed, it would be still plenty for that 2070. And that card is probably getting plenty of juice from the PCI external power connector, not from the board (the board can only supply 75W maximum through the PCI-E slot). The only problem is that the i5 7500 might be causing just a bit bottlenecking for that card.

but the performance of the 2070 inside the 7500 rig is almost the same or even worse than my old 1060...

1 minute ago, Geography said:

Seems possible that your CPU is bottlenecking your GPU.

the difference of two rig are so big and the 2070 in 7500 rig is not stable at all. is it the lanes or the power problem?

my 2070 only have 60-80% load on gaming. My cpu is i5 7500 that have 16 pic-e lanes and my mono is strip b250f that have 12 pci-e lanes. My rig also have a ssd and a hdd using 6x sata. Is my rig do not have enough lanes for the 2070 to get the peak performence?  Or my mobo do not have enough power phases to let the rig stable and perform well?

p.s. i also used a z270 formula + 7700k rig to test the card. the card can perform over 90%.

make sure you peal the plastic of the copper plate 

28 minutes ago, Cyracus said:

you can use msi afterburner for real time monitoring, you can monitor cpu & gpu usage as well as temps to help identify bottlenecks

I used msi afterburner to check the gpu usage

31 minutes ago, Wormhole said:

also bottleneck at 1080p with that cpu thats why gpu is at 60% usage

my display is 900p

4 minutes ago, Wormhole said:

if you updated to the newest driver uninstall it and install the previous driver 

I didn't experience the previous driver and I can't find any wrong report posts of this driver, btw I saw a bios update for the mobo and the name is 11.8.55.3510  It's not the normal 1xxx

My rtx 2070 only have 50-60% load on pubg and battlefield v. Should I update the bios of my mobo? I've already installed the lastest nvidia driver for the gpu. Or I should go to send it back? Or it just a cpu bottlenecking?

My rig: i5 7500, strix B250H, 16gig ram 2400 MHz, gigabyte windforce rtx 2070

Oic

Ok thx I just want to keep the FPS rate

Can I use two gpu(gtx580&680) non sli for two displays? My rig is z270-e strix, 7700k