my laptop (Asus ROG Strix G GL531GU) won't boot now, it was on lock screen it freezed, showed me the error " your PC ran into a problem and we will restart it for you " and then it showed the ROG logo but never restarted, the keyboard started flashing red light and that's it, no other response. I tried to hard restart it (pressing the power button for 30 secs) but it didn't work. My laptop is under warranty so the first thing i did was visit the service center, submitted my laptop. I got a call from them on the next day saying that your laptop has corroded from inside, it is water damaged and its not covered under warranty. I know for sure that there was no water damage to the laptop at all. I remember my laptop heat sink turned black, they were all copper and shiny when the laptop was new but overtime in 8 months it turned black and that what the service center guy is calling corrosion. I looked up on the internet and found that it must be some bios issue (bcz of keyboard flashing) how should i make them understand this? they are just trying to blame me for water damage rather than accepting the issue. According to me there is no way that laptop shows " PC ran into a problem error " if its water damage or corrosion issue. And i suppose heat sink turning black is pretty common.
Link to ROG forum whih the heatsink turned black thread " https://rog.asus.com/forum/showthread.php?55875-Copper-Heat-sink-Turns-Black!!!-G751 "