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princemc

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Everything posted by princemc

  1. I'll try that out, if I can, once I exhaust all other possibilities that don't require spending money at the moment.
  2. Still strange to me that it would be DSL considering it's Spectrum and as far as I knew all they offer is Cable, but stranger things have happened.
  3. I was talking to my dad about this issue yesterday and he's been doing networking for probably 20 years now. He suggested changing the channel that our cordless phones run on and see if that helps. Unfortunately I don't see a channel switch on either of the cordless phones, or on either base for the phones so I don't think that's an option. The wireless printer isn't too far away. ~20 feet but there's three walls between them so I know that can cause an issue as well. I'll try leaving the video chromecast off today and see what happens. I don't think I'll need the printer today (as if it works right anyways) so I'll try leaving that off as well unless I need it.
  4. It's definitely cable internet. Spectrum Modem with a Cable line running into it, not phone line. Not sure why the speeds are so slow but I'm pretty sure Spectrum doesn't even offer DSL. The Audio Chromecast is 6 inches from my modem, and the Video Chromecast is probably about 6 feet away (through a wall) so there's no considerable distance except to my wireless printer in the back office but that thing is a POS so i don't really attribute it's issues to the network.
  5. I just found an option on my router's GUI that's called WMM. There was no description for what it does so I looked it up and it said to disable it if you experience signal loss and devices cutting out, so I did, reset my two chromecasts, disconnected my phone from the WiFi and now my Audio Chromecast is working fine for the time being but my other Chromecast "loses connection with the device" every 10-15 seconds.
  6. Not sure what our actual service package is but I just ran a speed test on my laptop and phone and got around 11.72Mbps Down, 1.2Mbps up. The building is right next to the road, and there are two other businesses in the building, however one is closed so I don't think they have their internet on anymore but I can't confirm. How many SSID's as in, how many neighboring networks are there, or how many are we broadcasting?
  7. We actually only have 1 SSID. We have no guest network and we don't allow customers to connect to the WiFi. The only devices on the network are our business devices + 2 Smartphones, and my personal laptop. We have dual band WiFi under the same SSID so they're all connected to the same SSID but 4 devices are on the 2.4Ghz, and 4 devices are on the 5Ghz band. That doesn't seem like some crazy amount. I probably have a similar amount connected at home but I also have a separate wireless router attached to my bridged modem, and I have never had any issues like this with devices cutting out. I mean it's also a completely different ISP at home but it's DSL if that makes a difference.
  8. I know all in one devices are getting way more common and are less efficient at each component contained inside. Having a separate Wireless AP, Modem, and Network Switch would most likely be ideal but it also costs a lot more. I can try getting a separate Wireless AP or a separate Wireless Router that can handle the increased traffic. That's lower on my list to try because of the cost factor. I want to exhaust as many options as I can with the hardware that I currently have but I don't know what I can really try since none of my other devices can be plugged in to the modem, the modem cannot be moved to a new location, and replacing all of the PC's + printers would cost a whole hell of a lot more than just getting a separate AP/ Wireless Router. I did check heat output on my modem and it was radiating a bit of heat but I'm also in the Northern US where it's 3 degrees outside, and the network closet isn't actively heated, and has an external wall so it's probably somewhere between 50-60 Degrees Fahrenheit. The heat coming off of the modem is probably very noticeable considering the temperature difference of the air in the room. I definitely wouldn't say that the modem is hot though. Feels pretty much like any other router I've touched during operation.
  9. I mean I'm sure there's a difference between their business class hardware and regular consumer hardware because we do have a business account and a "Business class" service w/modem. I figured that would be able to handle all of this stuff running at the same time. I'll try to either get some other devices when we remodel the store or try to get a better router that can handle heavier WiFi traffic.
  10. Believe me, I know we shouldn't be, but I didn't set the network up. DM set it up and I'm trying to go through and clean it all up. Unfortunately most of the computers we have are Netbooks/Ultrabooks so no Ethernet ports, Wireless only printer, 2 Chromecasts, an iPad. Most of what we use can only run on WiFi and cannot be wired in. Yes, we are using ISP provided hardware. A Wireless Modem from Spectrum, the only thing that was purchased after the fact was a 5 port Network Switch and a 50ft Cat6 Cable for the receipt printer that I wired in. If it was all up to me alone I would have gotten SFF PC's that can be mounted using a VESA bracket to a monitor and have it all wired in, on top of an actual office printer that can be wired in instead of a cheap wireless home printer. Trying to make the best of a rough situation without costing the company a ton of money to basically start over with all of our devices.
  11. So, over the past few months I have been noticing a lot of small internet drop-offs daily which disrupts workflow at work. I'd like to see if anyone had any ideas or if I'm SOL in this situation. This is a small business where all of our devices that we use throughout the day for work are all on the WiFi, with the exception of one which is a receipt printer hardwired in. We used to experience a lot of instability which caused; The receipt printer to go down constantly (Before we wired it in physically), An Audio Chromecast to cut out, a regular Video Chromecast to cut out, our wireless printer to go down, and a few other small issues. After noticing all of this, I wired the receipt printer in directly to the modem, which has reduced the cut-outs, I've set static IP addresses to every device except for a single employee smartphone (Even mine has a static IP address). The static IP address switch reduced the frequency of outages but they still occur a few times a day. The Audio Chromecast still cuts out a lot, which really throws work off, as the entire store goes silent until I physically reset the Chromecast. So if I have a lot of customers come in, and it's silent, I can't really fix it until they are all taken care of. The Audio Chromecast is about 6 inches from the modem, as our Stereo Receiver is in the "network closet" so I'm not sure why it cuts out so much unless it's actually TOO close if such a thing exists. The receipt printer still cuts out and doesn't show as available on our iPad POS software unless I disable/enable WiFi on it. I don't know of any free network uptime monitors that would run long enough to catch a failure, as the only one I found runs for only 30 minutes and every time I ran it, it never caught anything. Given the fact that multiple devices go down still and it's not just one, I'd like to rule out single device failure. Google offered to send another Audio Chromecast to see if there's an issue with the one we have, but like I said, other devices go down at the same time so I don't think it's any one device failing. The internet is TWC/Spectrum, and we had a brand new modem installed just 2 months ago. One of their technicians that happens to be a customer said that "It could be the building" which, frankly doesn't make sense to me unless all the hookups on the building for their service are old and corroded, degraded and are unstable. If there's anything else I should try to fix these issues without sitting on the phone with Spectrum for a few hours, I would love to know. I'll try what I can if anyone has any suggestions. TL;DR I have network instability issues that cause devices to cut out during the day and I've already tried Static IP addresses to reduce IP Conflicts, as well as wiring in basically the only device that actually has an Ethernet port.
  12. Cheaping out isn't ideal but that's all the higher ups do so I'm trying to find something that's on the cheaper side for an upgrade. Like I said, our main working "PC" is an HP Stream laptop so our Dropbox can't even sync to the computer because it doesn't even have enough storage. Even if I delete Dropbox I can't install updates. I've removed most programs temporarily so I could update the computer and it still doesn't have enough space. There's no way to expand the storage on those kinds of laptops so I'm stuck with a barely functional work computer because it can't run updates, can't sync all the files we need, etc. I was just wondering if there was much out there in the way of a small form factor computer that would be good enough for what we need it for. I'll definitely check out an Optiplex and see what I can do from there
  13. I'm looking to price out some SFF business PC's (Potentially the kind that can mount to the back of a monitor). As for cost I'm looking to spend less than $350, as I may need two of them and obviously as a business they need to be cost effective. I didn't see much in the way of a pre-built that had more than 2GB of RAM and more than 32 GB of storage. I would most likely need at least 100GB of Storage, and 4GB+ of RAM. Everything I found in that price range was well into $400. 2GB of RAM and 32GB of Storage leaves me with the same issue I currently have which is an HP Stream laptop that can't even cast Pandora to a Chromecast without slowing down the rest of the functions of the PC to a crawl. We don't do anything too intense, so graphics aren't much of an issue. General business applications such as Excel, Word, a label printing program, and general web use. I wasn't sure if I would be better off building it all myself or trying to find a barebones then add my own RAM and Storage to the device. OS cost on top of buying parts and the barebones kit will usually put me over $400. Any suggestions would be greatly appreciated.
  14. So I've been using Dropbox on an HP Stream notebook for work purposes and I had to delete the app to install updates. I have about 1gb remaining for storage on the notebook and Dropbox fails to install. I've tried multiple solutions off their website and nothing seems to work. I get Error Code:2 and I tried posting on their forum and got no response so far. I was wondering if anyone else had this issue and knew of a solution to the problem or not. Dropbox is usually only about 200mb for the app itself so I should have enough space to install it at least but it fails every time.
  15. Not sure if this is the correct thread for this but it seemed suitable. I just got A Dell XPS 13 and I was wondering what the downsides are to deleting the pre-installed Dell bloatware that comes default on the laptop. Programs such as Dell Support Assist, Dell Update, Dell Customer Connect, etc. Would my machine no longer function properly if I removed some of these programs? Any advice would be helpful. Thanks in advance!
  16. Each pair of USB 3.0 connectors has its own cable so I would need two USB 3.0 headers and my motherboard only has one.
  17. Cooler Master included a lot of extras an accessories in the box with this case but unfortunately that was not one of them. I'll take a look at this adapter, thanks!
  18. Hey all, not sure if this is the correct subforum for this post or not but it seemed the closest fit. I ordered all my parts for a new build and I just got the case in, the rest of the parts are in transit. After opening up the box for the case and taking a look at it I realized that the case has 4x Front USB 3.0 ports but my motherboard coming in only has one USB 3.0 Header. Does a product exist to potentially adapt the USB 3.0 Header plug down to USB 2.0 to plug into my motherboard? If not, are there potentially any other methods to accomplish this feat? I would hate to just have 2 completely unusable USB ports on the front of my case. For any of you wondering, The case: CM Mastercase Maker 5t Motherboard: Asus ROG Crosshair VI Hero
  19. Yeah I'm not a huge fan of DSL but it's included in my rent so if I got cable I would have two connections here as I cannot disable the DSL so it's somewhat pointless to switch and pay extra when I don't use a ton of bandwidth.
  20. I'll try doing that if I can't find any other solution. Maybe I should just find a close by hiding place for my modem and then run an ethernet cable to my router at a different location. It's not ideal but the limits and complications of making my own cable might just lead me to hiding my modem somewhere close to the jack if I can and moving my router farther away. My modem is fully bridged so I don't need it to be exposed for any reason
  21. My dad does a lot of networking stuff and I believe he already has a crimper so I would just have to buy the cable, ends, and put it all together. I did want to just buy something as I'm not very experienced at terminating cables and whatnot yet but if I have to then I will.
  22. Hey everyone, I rent an apartment and for some odd reason the phone jack in my living room is placed in a horrible location that leaves cables to my modem strewn across the floor and other such nonsense. I'm looking to get a lengthy RJ-11 phone cable that can span a decent distance (25ft ish) so I can move my modem somewhere else so it looks cleaner. I'll cable manage the phone line along doorways and floor trim to hide it but I currently have a 3ft cable so management isn't really possible with my current setup. I would like to try to get my modem on the other side of the room where I have an open outlet for power but do not have a DSL connection. I cannot find a long RJ-11 tipped cable anywhere. 7ft is the longest I saw without buying bulk on monoprice. I saw a post on a forum about a Belkin manufactured cable that uses Cat3 with the RJ-11 connector to reduce interference in order to get long cable runs. Unfortunately that cable is unavailable so I cannot buy it and I haven't found anything else. Does anyone know where I can find a similar style cable or am I SOL and need to make my own by buying Cat3 and some RJ-11 connectors? Also, what are the downsides to using a long cable like this even if I did use a Cat3 cable instead of a traditional straight(flat) phone cable?
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