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Benjamin Knight

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  1. Doesn't change my point. You got burned with defective products in (Maybe) a poor region for their support legals. Too bad, tough shit, it happens. But subjective data is always subjective. Personal experience is irrelevant. You have no basis on which to claim that manufacturer A is any more likely than manufacturer B to ship defective products or vice versa. You need more data, vastly more data, and the vastly more data that is the internet's common wisdom says that you have a better chance buying Corsair products than just about any others. FYI - I have one Corsair product, a K70 RGB. It's had to be RMA'd twice (This is my third), on both occasions because of key chattering faults. This third one is beginning to chatter on W. It is not Corsair's fault. The fault is with the switches, which are of course Cherry. Not only is it not their fault, but they've twice given me a turbo RMA (Sending me the product against a credit surcharge for zero downtime), and their customer support is the best I have ever had the pleasure of dealing with (Used to work tech support, contacting Samsung, Sony, Dyson, you name it, I phoned them): They actually pick up the damned phone, in their US offices, and talk to you directly! No Indian call centre! People need to take a step back and use the perspective to make a real, considered assessment of their situation. Usually, it's not actually the end of the world
  2. This thread is a perfect example of why to never trust the internet for product reviews. What we have here is a collection of people who got the defective products that inevitably happen when you manufacture tens, if not hundreds of thousands of a product. What you do NOT see is the overwhelming majority of Corsair customers who have not posted because they've had no issues, nor the number of people who have had issues with non-Corsair products. ALL companies have faulty products. ALL companies have limited warranties and rules to follow when dealing internationally. ALL things are relative. Corsair's reputation is that they are relatively superior to most other PC hardware manufacturers. You guys got defective products. That's why they have a warranty.
  3. Looking into the issues of Mamba vs G900, the resounding issue that really makes the difference seems to be the sensor on the Mamba being, well... Terrible. We know that Razer uses a perfect sensor on the newest Deathadder, optical rather than laser. Has anyone heard any rumours about them bringing out a 2017 Mamba with that sensor? What are the chances? Is it possible to get LTT's Edzel in on this thread to give his two cents? Even better, do you think we can persuade the LTT crew to use their inside influence with Razer to at the very least make sure they know there are people out there (Many people, google it) who REALLY WANT THIS?
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