Billet sent us a quote. I don't know or care how they arrived at the value. If they're good, I'm good.
As for what steps we're taking, you're talking about an outlier issue that has happened once in 10+ years of operation. There won't be a new SOP to ensure we don't accidentally auction stuff. We just need to tighten up some documentation.
First of all, the whole Billet Labs stuff is completely absurd if true. I don't think they would intentionally sell something they couldn't, probably some massive fuck up in communications happened between the team responsible for sending it back and the people choosing the items to be auctioned, but it's still a huge issue and 100% LTT's responsibility to fix it and make sure something like this never ever happens again.
About the rushed content, it's something that a lot of times crosses the border of "fun jank" to being just frustrating. Every single project they do seems to be rushed, unfinished, untested and plagued with issues and oversights. And that could be their content "brand", seems like many people enjoy the jank. But if they now want to present themselves as serious testers, someone the community can look up for reliable data with Labs, that mindset needs to change, FAST. How the hell can I trust someone who has to correct themselves almost every video? And makes errors that a basic review of the content could catch?
You need to pump out 7 videos a week? Sure buddy, but maybe allow more time sensitive projects to be properly planned, executed and reviewed and throw some "here's 10 fun crap we found on aliexpress" videos to make up for it.