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Jetsada

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Posts posted by Jetsada

  1. The LED on my kraken x62 is stuck in a certain color like for example; red, cyan sometimes it goes to white

    but most of the time its not working. All I see its just black and no color or rgb I want.

     

    It's suppose to work without CAM software. After I installed CAM software and drivers, nofthing changed...

    I'm concerned that my kraken x62 is broken-ish, the pump, fans and water is flowing nofthing wrong with that.

    its just the LED that bothers me...

     

    Help would be appreciated alot!

     

    Thank you in advance.

  2. 1 hour ago, Bartholdi67 said:

    Same problem here I think ?
    Did you try to update the firmware via the CAM software and then let it run without the software?

    Ok im 100% sure it's my cpu cooler kraken x62. 

    I have done everything possible I could...I still have warranty...i really think its just the LED not showing up

    yesterday they were kinda dying because the LED light did not spin just stuck there...

    water is pumping and everything else of the kraken is working

  3. 52 minutes ago, Bartholdi67 said:

    Same problem here I think ?
    Did you try to update the firmware via the CAM software and then let it run without the software?

    I installed the CAM software, update the firmware of cam software. Checking in the box for the RGB to show lights.

    nofthing is working. 

     

    I am currently going to update my BIOS version and what drivers.

  4. Specs:

    Asus rog maximus XI Hero

    Asus RTX 2070

    2x8GB RAM of G.skill trident Z

    CPU i7 9700k

     

     

    I have this problem with my kraken x62 since yesterday. I haven't used my computer from June the 23rd to July the 21th.

    However I am using the Aura software for my lightings and never had problem with my kraken or whatsoever.

    its suppose to work without using CAM software from Nzxt. 

     

    I tried to unplug all the cables, checking for problems and plugging back in again. Found no problems. (see attachments)

    Another minor thing, my motherboard is staying on static red light. (see attachments)

    All other RGB components work fine as intended.

     

    Anyone know what I need to do? I could send the cooler back for a new one if thats easier to fix it.

     

    Thank you in advance.

    20190724_113547.jpg

  5. 2 minutes ago, jstudrawa said:

    Let us know how it all goes.

     

    Warranty work and Customer Service don't get nearly enough reviews, so post how the process is for you.

     

    I will surely do! Oh another thing, when I fill in the Serial Number of the gpu product on the Asus global website it works fine, but that's not where I belong on the US/Canadian version. I found eu/nl version of it, the Serial Number doesn't work it says: Incorrect SN..I filled it excatly 3 times or so...hmm really frustrating. I think calling the Dutch Asus is the way to go for me. 

  6. 11 minutes ago, jstudrawa said:

    The link was just to check Warranty Status, then you'd move on to RMA stuffs.

     

    I'd just call ASUS and have them direct you thru the process for your country/area.  

    Mabye dumb question but, my product manufacturer is:ASUStek COMPUTER INC (made in china)

    but I should be calling ASUS in my country or the the global one? 

  7. 26 minutes ago, jstudrawa said:

    There could be a few things causing it. Drivers, Windows updates, game patch, etc.  Not to mention physical issues.

     

    I would:

     

    Reinstall GPU drivers

    Check to see if a patch for the game came out

    See if Windows updated

    Reseat the GPU

    Reseat RAM sticks

     

    Maybe reinstall Windows and then game, if the above doesn't fix it.

     

    What PSU do you have?    Could be a power issue, who knows.

     

    Does it do it on any other game or program?  Can you put your GPU in another PC (even a friends) to test?

     

    So many things to check or test, but sometimes it is just easier to have the manufacturer deal with it.

    Things you mention are good options, and let me respond to that accordingly,

     

    - No I haven't reinstalled the GPU drivers (how do I delete the gpu drivers? And then just install them from nvidia geforce experience?)

     

    - There is no new patch coming out at the moment for Total warhammer 1 and 2 and COD4 (issues on 3 of those games)

    I have not tried game like, heroes of the storm, dota yet. But the point is..it should be fine on all games, why those 3?

     

    - I have installed the newest windows update and drivers for my GPU.

     

    - Reseated the GPU a couple of times and reseated the RAM sticks, and also changing to different slots, nofthing helped. And put the RAM back into the recommended config.

     

    - I think I have reinstalled windows (when I set back to factory reset as last resort, and did not helped)

     

    - The screen doesn't looks like what's in the picture when I play Call of Duty 4, it just completely freeze everytime I start up after 1 min it happends.

    It also freezes and have bugged out graphics like in the picture on Total warhammer 1 and Total warhammer 2 (thats 2 games) and they both freezes.

     

    - My psu is an: Corsair RMx white series RM750x (750W) 80 plus gold 100-240V

     

     

    I honestly, getting really tired and don't know what else to, because I'm pretty sure it's an hardware problem, and the GPU is the faulty one...

    since I have isolated the problems and check most of the options I had..

  8. This is one of the example I have when I run this game: 

     (when I close the game and start up it always go like this, and the game freezes only task manager responds, but not always fast enough)

     

    I feel like I have to RMA my GPU...how do I do this? I bought all pc parts togheter in one go, from a Dutch website, Azerty.nl

    Any help would be amazing. 

     

    And the game is to look like this: Example B: 

     

    A:

    uiy.thumb.png.95e9fa1c0b7ffb949580b9d586dacbdb.png

     

    B:Total-11.jpg

     

    I can't just play one of my favorite games anymore...

     

    My spec is: 

     

    i7 9700k 3.6 GHz 8 cores, 8 threads 
    NZXT kraken x62 cpu cooler
    G.Skill Trident Z RGB DDR4 16GB (2x8gb) dual channel mode
    M.2 SSD samsung 970 evo (m.2 2280)
    WD black HDD 2TB (WD2003FZEX)
    Asus ROG STRIX RTX 2070-O8G-Gaming GDDR6
    Nzxt H500
    Corsair RMx white series RM750x power supply
    Asus ROG Maximus XI Hero (z390)

  9. 3 minutes ago, Eastman51 said:

    Its always a good idea to update your BIOS (google the version to make sure it won't brick your board). A lot of modern boards can actually download the update while you are in the BIOS, but you can always download to the root directory of a flash drive or hard drive and manually select the file to flash. Procedure is quick and easy, quite painless, really.

    the new bios version file looks like this, drag the file into an empty usb stick? 

    I should put it somehow on a USB stick? and then restart and go into bios? 

    nmbbnmmnb.png

  10. 4 minutes ago, Constantin said:

    It is a simple procedure.

    Download the file into a blank USB stick, leave it on, restart the PC and enter bios.

    When entering Bios, there must be an option "Flash" bios, select it and select the stick that the file is on and let it update (do no turn on the pc at that moment).

    I have a download the new file (my current old bios is version 0502) the new one is 0702,

    But it's a winrar file when I open it, I get this: 

    nmbbnmmnb.png

  11. When I'm starting my pc and go into my bios settings, disabling XMP profile and reboot, my pc gives all kinds of different BSOD (Blue screen of death) errors, the commonly one is:

     

    - WHEA_UNCORRECTABLE_ERROR"
    - DRIVER_IRQL_NOT_LESS_OR_EQUAL

     

    (I did system factory reset, run a virus scan program to check, checking the command prompt etc)
    Nofthing solve the issue so far...

     

    - I have an Asus ROG Maximus XI Z390 motherboard (at December, 2018)

    I haven't installed the BIOS 0602 for my current Bios/Mobo yet..mabye it will fix all my problems? And how do I install it? I'm afraid to ruin something else or system... ?

    iuyoiu.png.f771000f611909da13a72a47c868cbfe.png

     

    Another note is, when I have XMP enabled, I get no BSOD or any problem whatsoever...do I have to update my Bios? I really don't know what else might be wrong in the normal settings...

    Need some help please :)

     

    Thank you in advance, 

  12. 1 hour ago, TH3R34P3R said:

    it could be thermals? but i highly doubt that. there is most likely no correlation between the hard drive sounds and the freezing either. i had a 2080ti that had the VRAM die, but it would crash in every game. 

     

    however, could you have a bug somewhere else? i am not good with software personally so i don't know much about drivers and other things like that, so it could be a bug there. 

    Just did a complete system recovery and now we have to see it 

  13. 14 minutes ago, TH3R34P3R said:

    because asus uses a shitty vrm on those boards. thats all. gigabyte gives a lot better vrms for the price tags. 

     

    but for the hard drive... um i have no clue why its grinding and scratching. 

    idk either but its minor sound not something loud and it doesnt last long..

     

    but you have any solution for my freezing problem? And a screenshot of my game that really looks odd..?

  14. 10 minutes ago, TH3R34P3R said:

    does anything else crash or just those 2? if its every game? then RMA the gpu. 

     

    also, on another note, im very upset you bought a z390 asus board :( 

    Just those 2 games....the game is suppose to look like this for Total warhammer II: (see link)
    And not in my previous post...oh also my HDD makes some noises yeh some grindy-ish/scratching sound..is it suppose to be like that? 

    And my COD4 it just completely freezes after its done loading. I have to open my task manager everytime to shut it down and find a solution..but i'm clueless 

     

    Why you upset about that motherboard? 

    604205600.jpg

  15. My specs:

     

    i7 9700k 3.6 GHz 8 cores, 8 threads 
    NZXT kraken x62 cpu cooler
    G.Skill Trident Z RGB DDR4 16GB (2x8gb) dual channel mode
    M.2 SSD samsung 970 evo (m.2 2280)
    WD black HDD 2TB (WD2003FZEX)
    Asus ROG STRIX RTX 2070-O8G-Gaming GDDR6
    Nzxt H500
    Corsair RMx white series RM750x power supply
    Asus ROG Maximus XI Hero (z390)

    When I'm playing the game, it just freezes or sometimes it just continue but most of the time its just freezes. Also when I am playing COD4 blackout games, my games completely freezes same as Total warhammer II. I just cannot play games normally...I know for sure my rig is powerfull enough for anything. What can I do? It's so frustrating 

    Here is a screenshot of Total Warhammer II issue:

    https://imgur.com/a/8hhBwTC

    And for the COD4 game is just completely not responding, only taskmanager responds...

    sadsadsda.png

  16. On 16-8-2016 at 5:11 PM, Castdeath97 said:

    You will need two 1080 for 1440p 144Hz an i7 4790 might help as well if your looking for 120-144hz fps in most games, but do keep in mind that not everything supports SLI and it's kinda finicky. You can get a 144hz monitor and leave it for less intensive games or wait until something that can handle 144-120Hz in most games without SLI.

    Hmmmm though choices, I mostly play Moba games, Black Ops, Battlefield 4 and uhm WoW/Guild Wars 2 

    And some other MMO's and MMORPG's. 

     

    I think 1440p and 60hz with G-Sync is nice but yet again I want to have the feel that having higher fps is an improvement for me. Something between 80-120 fps is perfectly fine for me :D so I don't have to go SLI. Or just wait for a single card. 

  17. 9 hours ago, Castdeath97 said:

    Keep in mind that 1440p 144Hz requires a lot of graphic and even CPU power to get somewhere within the 120-144fps range.

    Will the 1070 and 1080 one single gpu enough for that? My i5 4460 is not enough? I could always upgrade those 2 but.

     

    I think I made a choice to go for 1440p 60hz, it looks much better than 1080p with 60hz anyways. Thanks :D

  18. 5 hours ago, Castdeath97 said:

    At 1080p 60Hz and 1440p 60Hz it wouldn't matter much to warrant a upgrade right away. However if you plan on getting a 144Hz 1080 monitor then you can consider upgrading.

    Alright, im leaning more towards 144hz 1440p, or 60hz 1440p. Both looks so much nicer anyways from the monitor im using its gonna be a tough choice but thanks:D 

  19. 11 hours ago, Castdeath97 said:

    Your H97 board has a 16X/8X PCI E slot, it will handle anything. Get a RX 470 or a GTX 1060 or if you can afford it a GTX 1070 (which would be good for 1440p).

    Nice! I didn't know I could get an 1070! But if I would get 1070 or 1080 gtx...does that mean...do I have to change CPU? And what else more? Thank you :D 

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