I backed up all my phone data on my pc 2 days ago and resettet the phone. Afterwards I tried to recover the data with the backup I made via Samsung Smart Switch..
It recovers everything but my contacts and my calender (S Planner), but exactly those 2 things are the ones i need most.
When finished it just says "An error occured. Recovery isn't possible."
Also my contacts should be synced with my Samsung Account, but I can't recover (sync) them from the Account, too... (or I'm too stupid to get it working)
I'm really getting frustrated now, especially because EVERY. SINGLE. APPOINTMENT. was stored on my phone in the S Planner (I really need them!).
Hope someone of you guys can help me
and the mandatory: sorry for my english