I upgraded to a 5800X around Christmas and have been having a strange issue where Windows will sort of freeze up, the time freezes for example, but some programs that I would assume are mostly loaded into RAM still kinda work. For example, I was watching a YouTube video at the time a freeze happened and the video continued playing, it wasn't until I tried to load a new video that I noticed it had occurred again. It also happened during a zoom lecture, I could still hear the lecturer talking but the video had frozen so I sat there with no video until the end. The cursor can still be moved around and the start menu can be loaded but it can't find any programs, I can't even press restart, it just hangs. The problem is a bit strange and hard to properly explain but I'm really not sure what it could be. I have a video of a time that the error occurred if that helps. https://youtu.be/VwQY8nqiZ5g
My system is:
Ryzen 7 5800X
Asus ROG Strix X570-E (Tried BIOS versions 2816, 3001, 3202, 3405)
G.SKILL Trident Z Neo 32GB (2x16GB) CL18 3600MHz
Gigabyte GTX 1060 6GB
Corsair RM850
NZXT Kraken x52
Samsung 970 Evo 500GB for OS (Currently using an Samsung 850 Evo 250GB which I will explain below)
Samsung 970 Evo 1TB for Games
Seagate Barracuda 1TB for general storage
Seagate Barracuda 2TB for Games
When upgrading my PC, I upgraded the CPU, Mobo, RAM, PSU and added the 1TB SSD, other drives and GPU were the same as before.
I'm listing everything because I genuinely don't know what the issue could be at all at the moment.
I have tried:
Removing all OC's
Updating to newest BIOS and tried beta versions
Reverted back to stable BIOS
I asked on tech support reddit and one person suggested it may be a failure mode of NVMe SSDs, so I troubleshooted my boot drive.
I tried:
Updating SSD's firmware
Uninstalling and reinstalling Samsung NVMe driver
Just uninstalling the Samsung NVMe driver and leaving it unistalled
Forcing the M.2 slots to run at Gen 3
Making sure the temperatures of the drives would fine
Optimising the drive
Uninstalling Samsung Magician
Reinstalling Windows
After the problem was still there after reinstalling Windows, I installed Windows to my old 850 Evo and RMA'd my drive since I've only had it for 2 years maybe. Haven't had any issues for over a week but it's just happened again. I didn't try removing the second SSD which I should have probably also tested but I didn't think it would be to do with that drive if Windows was unresponsive.
Sorry for the kinda long post and not very descriptive title, the problem is a bit hard to put into words.
Edit:
I forgot to mention, the system started with Trident Z Neo CL18 3600MHz 16GB but I switched it for 32GB of the same speed because I was using all my RAM when hosting modded minecraft servers for my friends. The first time it happened was overnight while running that server, but I can't remember if that was before or after changing the RAM.