I once had a client call me and tell me that her "cup holder" wasn't working properly at he desk. In a very confused voice (I'm sure), I inquired why she'd call me about a cup holder. She simply said that it was the one on the "CPU Tower" so she thought it'd be my type of thing to fix. Turns out, she had been using the CD Tray as a place to set her coffee cup down. The day prior to calling me she had spilled a half-full cup of coffee down the front of the tower. . .