Dear fellow LTT forum viewers, I have a great concern and a consistent problem with Apple products. No, it's not about the price, performance, software or anything that can be argued as "subjective." I really have always thought this multi-million dollar company, one of the most profitable in the world, would never have any mistakes especially with asking for so much money then the typical person can afford. Tech companies are the best at impressing consumers and are some of the quickest to solve defects and satisfaction problems. I must say I and very, very, very disappointed with what I have experienced this year with my purchase of an iPhone 8 and an iPad 2017. In my opinion, I think IOS is the best way to go and so with the choice between the iPhone 8 and X, I choose the 8 for the lower price tag, similar specs, and because I liked the iPhone 6/7 design. So I decided to get 64gb and silver configuration and when I unboxed it the screen was not attached correctly! It is hard to explain so I have some links to some videos to explain the concern in other cases.
So essentially, this was my problem. In my case, I had a gap on the left side of the screen, right top corner, and the bottom on the back. So I was really bothered by this, I decided to return it! I got an another a week later to wait it out and got a fresh iPhone 8. It was the same configuration. I ran into another problem this time. I understand the home button is no more on the iphone 7 and 8 as they are still buttons but have taptic feedback. This time the ring that is on every touchID capable iPhone was not flush with the glass! I felt it and could see it. In a quick summary I returned it again and then got another one having to return that one because it had the same problem as the first one just as bad.