I've been countering this problem since few months ago. I've searching for help online for countless times. I've posted my problem on Microsoft forum and it still doesn't help me much. At last with no where to go, I think I will just try my luck here. So basically, I'll just copy & paste everything I posted on Microsoft forum here or you may just visit the page right here. And... Just a little information about myself that I'd like to share with all of you. I'm just a kid and also a computer enthusiast from Malaysia. Sorry for bad English though! Just ignore them(I don't mind if you would like to correct them as well.), if you find any grammar mistakes from me. I'm also trying to avoid making those grammar mistakes as well. Thank you!